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Fair Oaks Ford - Service Center

Naperville, IL

4.5
291 Reviews

291 Reviews of Fair Oaks Ford - Service Center

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October 18, 2015

BROUGHT MY CAR IN FOR SERVICE AND DISCOVERED I BAD RADIATOR. Dave in service explained the problem and how long it would take to get the parts. He was able to find me a loaner and got me on my way. He also kep More

by hugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier when I returned the loaner was helpful as well. , Dave Wargo
October 17, 2015

Very pleased I have been consistently pleased with service each of the vehicle I have taken there. I look forward to being able to receieve fair pricing and accur More

by Chargo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
October 14, 2015

Consistently excellent service!!! This service was for a recall and was told they would need a full day so I dropped off my car in the evening and as promised, my vehicle was first in More

by Raydee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Wargo
October 12, 2015

Pleasant experience Service writer pleasant, attentive and efficient. Listened to my requests and got things started with the usual quickness I have come to expect from More

by glad guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wargo
October 09, 2015

Quick EfficientService Today Joe Mayer was very good at repairing my MKX without an appointment. He got the car in, had the repair complete and back to me as promised. Thank More

by mjd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
October 08, 2015

Regular service on 2014 Fusion Great service and a well maintained facility. Great price on service. Purchased vehicle here and I have kept bring it hear as they take great care o More

by mawhitlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wargo
October 03, 2015

Staff are friendly and super efficient. I took my car in because the oil light had come on. They said they would give it a service at the same. My dog and I got out of the car and went for a More

by lucydrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sciulli, Joe Mayer
October 01, 2015

No appointment and fixed within 2 hours The drivers door handle stopped working on a Saturday evening and I showed up at the dealer when they opened at 7AM on Monday. They were extremely he More

by mkz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mayer
October 01, 2015

They took my car in the next day and fixed it by 1:30. They took me really fast and did the work well. The car runs like new. It needed 3 coils. They gave me the discounts that they could as I didn't More

by DeGarmoCandy66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Wargo
September 29, 2015

service Very good service for our three vehicles, a Lincoln and 2 Fords. Oil changes, new battery and all services. Always helpful and friendly. Thank You. More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sciulli, Dave Wargo, Joe Mayer
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