Fair Oaks Ford - Service Center

BROUGHT MY CAR IN FOR SERVICE AND DISCOVERED I BAD RADIATOR. Dave in service explained the problem and how long it would take to get the parts. He was able to find me a loaner and got me on my way. He also kep Dave in service explained the problem and how long it would take to get the parts. He was able to find me a loaner and got me on my way. He also kept me informed on the progress of the repair, so I was able to plan my schedule accordingly. Overall a good experience. More

Very pleased I have been consistently pleased with service each of the vehicle I have taken there. I look forward to being able to receieve fair pricing and accur I have been consistently pleased with service each of the vehicle I have taken there. I look forward to being able to receieve fair pricing and accurate diagnostics More

Consistently excellent service!!! This service was for a recall and was told they would need a full day so I dropped off my car in the evening and as promised, my vehicle was first in This service was for a recall and was told they would need a full day so I dropped off my car in the evening and as promised, my vehicle was first in line and by 3:00 it was done including a car wash!!! I service my vehicle every 3000 or so miles for an oil change and for the past 6 years I have continued to service my vehicle at this location because they are honest and friendly. They always do a thorough check list no matter what you bring your car in for and they never hit you up for anything that's not necessary. More

Pleasant experience Service writer pleasant, attentive and efficient. Listened to my requests and got things started with the usual quickness I have come to expect from Service writer pleasant, attentive and efficient. Listened to my requests and got things started with the usual quickness I have come to expect from this dealer. Work performed with careful attention paid to exactness and professionalism. Could'nt ask for a better experience. More

Quick EfficientService Today Joe Mayer was very good at repairing my MKX without an appointment. He got the car in, had the repair complete and back to me as promised. Thank Today Joe Mayer was very good at repairing my MKX without an appointment. He got the car in, had the repair complete and back to me as promised. Thanks I will be back. Mike drey More

Regular service on 2014 Fusion Great service and a well maintained facility. Great price on service. Purchased vehicle here and I have kept bring it hear as they take great care o Great service and a well maintained facility. Great price on service. Purchased vehicle here and I have kept bring it hear as they take great care of me. More

Staff are friendly and super efficient. I took my car in because the oil light had come on. They said they would give it a service at the same. My dog and I got out of the car and went for a I took my car in because the oil light had come on. They said they would give it a service at the same. My dog and I got out of the car and went for a walk. By the time we got back, my car was ready to go - oil and filter change, tire rotation and inspection and a full check up, all for $40. The staff there are all so friendly and super efficient. Ford is great value for money. More

No appointment and fixed within 2 hours The drivers door handle stopped working on a Saturday evening and I showed up at the dealer when they opened at 7AM on Monday. They were extremely he The drivers door handle stopped working on a Saturday evening and I showed up at the dealer when they opened at 7AM on Monday. They were extremely helpful, took me right away, figured out what was wrong, had the part in stock, fixed it and I was on the road by 9AM. It just doesn't get any better than that. More

They took my car in the next day and fixed it by 1:30. They took me really fast and did the work well. The car runs like new. It needed 3 coils. They gave me the discounts that they could as I didn't They took me really fast and did the work well. The car runs like new. It needed 3 coils. They gave me the discounts that they could as I didn't have my coupons. I usually see Dave who knows me by name and it was a little longer with the new service man. Dave always remembers me and calls about repair costs before proceeding. I will try to come in when he is there although Mark was good too. More

service Very good service for our three vehicles, a Lincoln and 2 Fords. Oil changes, new battery and all services. Always helpful and friendly. Thank You. Very good service for our three vehicles, a Lincoln and 2 Fords. Oil changes, new battery and all services. Always helpful and friendly. Thank You. More