Fairfield Chevrolet

Slow, poor communication, unacceptable Incompetent, untrained, forgetful, careless Never coming back to this dealership Slowasxxxx untrained, forgetful, careless Never coming back to this dealership Slowasxxxx More

Service is always easily to schedule and my truck is taken care of of in a timely manner taken care of of in a timely manner More

Fairfield Chevrolet has went over and beyond servicing our fleet of vehicles. They work on all makes and models for DSH-Napa and has never failed us yet. I really appreciate Aurelio in service, he always our fleet of vehicles. They work on all makes and models for DSH-Napa and has never failed us yet. I really appreciate Aurelio in service, he always make sure everything is done and they always return the vehicles cleaner then when we drop them off. Thank you, Fairfield Chevrolet. Mike Seelye More

Service personnel were friendly and helpful and timely . Because of my disability I was assisted when needed . Because of my disability I was assisted when needed . More

Every one knows a lot about the problems that are connected with the troubleshooting of my truck connected with the troubleshooting of my truck More

Arelio and his team always provided exceptional customer service. I have been a customer of Fairfield Chevrolet for over 10+ years. Reliable ,honest, and reasonable estimates are always appreciated. service. I have been a customer of Fairfield Chevrolet for over 10+ years. Reliable ,honest, and reasonable estimates are always appreciated. More

The experience was pleasant, people were easy to work with and the van is amazing. The only bummer was the amount given on the ' trade-in'. I'd recommend them for a sale. Ron with and the van is amazing. The only bummer was the amount given on the ' trade-in'. I'd recommend them for a sale. Ron More

Great service-found the problem quickly and were able to get the parts quicker then they thought. Aurelio was great to work with get the parts quicker then they thought. Aurelio was great to work with More

Had an appointment at 8:00 AM for a check engine light. I was advised that they would diagnose the issue within a few hours and that Tony would call me with an update. Six hours later, I hadn't received a I was advised that they would diagnose the issue within a few hours and that Tony would call me with an update. Six hours later, I hadn't received a call, so I tried reaching out myself and left several messages—none of which were returned. At 4:30 PM, I arrived at the dealership to pick up my car, only to find they were still looking at it. When I advised them that I would be taking my vehicle elsewhere for service, they informed me they had diagnosed the problem and cleared the light. However, they never explained what the underlying issue was. The very next day, the check engine light came back on; the issue was never resolved. I rarely complain, but the severe lack of communication and follow-up at this dealership definitely needs to be addressed by management. More

I made an appointment on the phone, when I arrived the workers were at lunch. They had no idea I even had an an appointment . After my oil change, I was handed the receipt and that was it. Nobody told me workers were at lunch. They had no idea I even had an an appointment . After my oil change, I was handed the receipt and that was it. Nobody told me anything about my car, and I paid almost $200. Never coming back again More