Fairfield Chevrolet
Fairfield, CA
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97 Reviews of Fairfield Chevrolet
I would like to express my appreciation to Sophia in the service department at Fairfield Chevrolet. Sophia was incredibly kind, courteous, and patient with my mother, Dorothy, throughout our recent service service department at Fairfield Chevrolet. Sophia was incredibly kind, courteous, and patient with my mother, Dorothy, throughout our recent service experience. She handled the diagnosis of the inoperative dash cluster on our Cadillac ATS efficiently and kept us informed every step of the way. Sophia ensured the process was smooth and timely, minimizing any inconvenience for my mom. What truly stood out was Sophia’s willingness to go the extra mile—she arranged for my mother to have a rental car during the 3-day repair period. This thoughtful gesture made a significant difference in our experience and demonstrated her commitment to exceptional customer service. We are grateful for Sophia’s professionalism and compassion, and we highly recommend her and the Fairfield Chevrolet service department. More
Sophia, Aurelio, and Sayed very awesome and friendly to work with. Accommodated with my schedule and provided me an A1 service for my Silverado 3500. work with. Accommodated with my schedule and provided me an A1 service for my Silverado 3500. More
Very happy with Sophia in the service department. She took care of the service on my suburban with a kind, genuine smile. She provides excellent customer service She took care of the service on my suburban with a kind, genuine smile. She provides excellent customer service More
I got provided easy and quick service from Sophia who was very sweet and helpful. She is informative, friendly, and polite. Sayed the manager was also very helpful and knowledgeable. very sweet and helpful. She is informative, friendly, and polite. Sayed the manager was also very helpful and knowledgeable. More
Sophia and Sayed in the service department are great. Both provide excellent top service and truly care about taking care of the customer. Thank you. Both provide excellent top service and truly care about taking care of the customer. Thank you. More
Bought a new Silverado and its was delivered with a check engine light on. They were no help in resolving the issue and are not returning calls. I needed to contact Chevy/GM to get attention, but issue is engine light on. They were no help in resolving the issue and are not returning calls. I needed to contact Chevy/GM to get attention, but issue is still unresolved. I cannot drive my new vehicle More

