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Fairfield Subaru
Fairfield, CA
287 Reviews
At Fairfield Subaru, our mission is simple: to be the automotive home for drivers in Fairfield, CA, and the surrounding communities of Vacaville, Suisun City, and Davis, CA. We're proud to offer a stress-free, friendly car-buying experience backed by exceptional customer service and expert vehicle care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 287 reviews
March 24, 2026
Check Engine light came on as I was passing this dealership so I left it with them. They first told me it was an 02 A/F sensor and would be covered under warranty. Then they came back the next day dealership so I left it with them. They first told me it was an 02 A/F sensor and would be covered under warranty. Then they came back the next day and said the sensor failed because of an oil leak and wouldn't be covered and the cost to fix the leak would be $5,700!! and then told me over the phone to "help me out and get me going again, he could give $2,000 off" so $3,700!!! I could see no evidence of an oil leak from the pictures provided then or since I took it home and inspected it more closely. My Subaru has only 50K miles on it!!!! (Who gives $2,000 "off"??). They then said if I wanted to change the sensor only it would be $744, but I'd have to pay for it. I got a sensor on Amazon for $50 and changed it myself in less than an hour. If this doesn't sound like a total scam, I don't know what is. Never going there again. More
by Ra
Verified CustomerEmployees Worked With
Didn't work with Sales, only Service dept.
March 23, 2026
My experience at Fairfield Suburu was very positive. The staff were easy to talk to and the oil change was completed in a timely manner. The staff were easy to talk to and the oil change was completed in a timely manner. More
by mjbianchi2
March 21, 2026
Initial contact and vehicle selection was easy. Had some difficulty getting my fleet company to engage once we got all the paperwork paperwork done and the fleet company registered easy process to Had some difficulty getting my fleet company to engage once we got all the paperwork paperwork done and the fleet company registered easy process to get a car bought over the Internet. I More
by ddiehn
Employees Worked With
March 15, 2026
Hello. the visit with Subaru is ALWAYS EXCEPTIONAL! Priscilla knows me (Bruce) well as i take both mine and my wife's vehicle to get serviced. Nevertheless, the visit with Subaru is ALWAYS EXCEPTIONAL! Priscilla knows me (Bruce) well as i take both mine and my wife's vehicle to get serviced. Nevertheless, it is always good to see how Priscilla engages in her outstanding customer service. Recently in the past two years, it has been really good. Whatever Wahid did, he is doing a very good job at this. I see Wahid and Jeff Perkins and they are always polite with me and treat me like a king. We very much appreciate the Business with Subaru. We will not go with another brand. Subaru is trustworthy and we love the safety features of the vehicles we've leased. Phil 1:3 Bruce and Kristine and Abel More
by Bruce Gunther
Employees Worked With
Priscilla; Jeff Perkins; Wahid
March 12, 2026
Precilla was amazing. We had a lot more done than we expected but she was able to help us with loaner car and frequent contacts regarding repair progress. Great experience We had a lot more done than we expected but she was able to help us with loaner car and frequent contacts regarding repair progress. Great experience! More
by tdsmith1978
Employees Worked With
Precilla from Service
March 10, 2026
Work done to my satisfaction! Was happy with result and cost I will return here for service in the future. Was happy with result and cost I will return here for service in the future. More
by patriciahorn06
March 09, 2026
Excellent customer service and attention to detail. Always provide informed and courteous answers to my questions. Clean and pleasant facility. Thank you! Always provide informed and courteous answers to my questions. Clean and pleasant facility. Thank you! More
by sharman0
March 05, 2026
Very easy and helpfully. I feel comfortable and I have the best purchase possible for obtain my car I feel comfortable and I have the best purchase possible for obtain my car More
by cavilescanton
Employees Worked With
