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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.7
606 Reviews

606 Reviews of Fairfield VW Ford of Montoursville - Service Center

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July 26, 2019

Reflector replacement - xxxx orange cones The Team at Fairfield did a great job squeezing me in to replace the fender reflector damaged by a construction cone. And the coffee was pretty good, More

by GDubya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim at the body shop
July 25, 2019

Been coning here since 2008 I have purchased several VW from Fairfield, and the service department is great! They take care of your vehicle! Thank you Fairfield VW, you are aweso More

by K_BRUBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Kennedy
July 23, 2019

Always a pleasure to deal with these guys! Long drive to the dealer, got there 3 hours early for oil change and inspection. Got done in Bristol fashion an hour and a half later. WOW! These g More

by bobstripes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Ron, etc.
July 19, 2019

In for service Brought our 2014 Explorer in for inspection (which was free ) and service, I didn’t think I was there any longer then where I usually take it for serv More

by Aurand1.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both service advisors
July 16, 2019

Give more detail The print out for the service provided very little specific details. For example: tread depth of tires, air pressure as received and returned. Anyt More

by DEHARRIS527
Recommend Dealer
Yes
Employees Worked With
Nicholas Camburn
Jul 16, 2019 -

Fairfield VW Ford of Montoursville responded

Thank you for the rating, but iam sorry for the inconvenience that the service department has caused in your visit with us!

July 08, 2019

Minor body repairs after 110,000 miles I was leaving on the usual summer vacation and dropped off my X5 for some touch up body repairs, e.g. door dings, etc., and a thorough detailing and t More

by GDubya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim - Autobody Shop
July 06, 2019

Oil change, tire rotation, brakes I appreciated the phone call informing me of the need for new brakes and the estimated cost. Also the call telling me that the vehicle was ready for p More

by RICKTWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
June 26, 2019

front brakes and insp Took way to long was there for over 3 hours was not updated about why there was a delay had to go and find out myself More

by ALANTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jordan
Jul 01, 2019 -

Fairfield VW Ford of Montoursville responded

We do apologize for the wait time that this took to get your car done and out of service. This is issue was addressed and will not happen again we are truly sorry.

June 14, 2019

Quick fix They helped us out immensely with an emergency fix and even washed the truck. Great friendly service and recommend this dealership to anyone else for More

by kemm6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 12, 2019

great service, friendly staff No hassle service and friendly staff. No pressure for unwanted service or gimmicks. Always quick to get your service scheduled and service writers are More

by CHETTYBONZ1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Dreese
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