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Fairfield VW Ford of Montoursville - Service Center
Montoursville, PA
592 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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592 Reviews of Fairfield VW Ford of Montoursville - Service Center
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April 11, 2019
Prompt Service Had a vehicle that had been in storage during winter months. Needed inspection right away and service department got me on the road again despite sho Had a vehicle that had been in storage during winter months. Needed inspection right away and service department got me on the road again despite short notice on my end. More
by RADMAN429
Verified CustomerEmployees Worked With
Mr. Powell
March 29, 2019
Service The service was great. The 1 1/2 hour wait for an oil change/tire rotation at 8:00 AM made this an overall fair experience. Time is money and this t The service was great. The 1 1/2 hour wait for an oil change/tire rotation at 8:00 AM made this an overall fair experience. Time is money and this took too much of my time. More
by Letti
Employees Worked With
Donnie Dreese
March 28, 2019
Always a Pleasure I enjoy taking my wife's BMW in for service. The guys at the store are always smiling and helpful. This is one of those "top-shelf" operations. I high I enjoy taking my wife's BMW in for service. The guys at the store are always smiling and helpful. This is one of those "top-shelf" operations. I highly recommend this dealership. More
by BODIE
Employees Worked With
John Buehler, the two guys at the desk of the BMW store
March 27, 2019
Bmw service Always pleased with Fairfield auto group they treat you well do a great job and price is good. I would recommend them to my friends Always pleased with Fairfield auto group they treat you well do a great job and price is good. I would recommend them to my friends More
by DHECKER2
Employees Worked With
Dan McGowan, Tony Tedesco
March 26, 2019
Service always goes above and beyond The service department always goes above and beyond. My bmw was getting worked on at the Fairfield bmw body shop and wasn’t going to be done before my The service department always goes above and beyond. My bmw was getting worked on at the Fairfield bmw body shop and wasn’t going to be done before my scheduled appointment at the dealership to get my new water pump. Sooo service took care of that for me by going to get my car and returning it there. Chris and Erik are exceptional! Great asset to Fairfield BMW. More
by CCOHICK
Employees Worked With
Chris Bond and Erik in service
March 21, 2019
Coolant service Had my Mustang in for anti freeze replacement as vehicle is will be on the road 6 years next month. Work was done in a timely manner and at a very rea Had my Mustang in for anti freeze replacement as vehicle is will be on the road 6 years next month. Work was done in a timely manner and at a very reasonable price. Since I've been dealing here I am very happy with the care they take of my car and would recommend this service center to friends and family. In fact our daughter is dealing there now also. The people in the service center are very friendly and answer questions when needed. More
by ELEWOLF
Employees Worked With
Names I have are Jordan Welshans & Charles Powell
March 18, 2019
Car repair Unfortunately I had to make another trip to the body shop....through no one’s fault but my own. As with my previous experience, I received only the b Unfortunately I had to make another trip to the body shop....through no one’s fault but my own. As with my previous experience, I received only the best service from leaving my car for repairs to picking it up when finished. Hopefully there will be no more “accidents” in the near future that needs a return visit! They did a marvelous job - this time and the last time! More
by SASMITHEM
Employees Worked With
Not sure of any names
March 18, 2019
Short visit for inspection Quiet and comfortable seating while waiting and TV Fun to look at the new cars Plesant and knowledgeable staff Always go home with a clean car Quiet and comfortable seating while waiting and TV Fun to look at the new cars Plesant and knowledgeable staff Always go home with a clean car More
by BEEMERBABE60
Employees Worked With
Oops. I can't remember his name at the service desk.But he was hind and helpful
March 18, 2019
Routine maintenance The service counter comes off very arrogant. On more then one occasion I have specifically verified the availability of there largest lift to be able The service counter comes off very arrogant. On more then one occasion I have specifically verified the availability of there largest lift to be able to perform routine service and been told they have the lift available however once I get there they tell me that my truck is to large and that there big lift is occupied. I was also told once that they could not use a standard lift because of the running boards on my truck. Please keep in mind I have an F-350 single rear wheel truck that is completely stock even the running boards are ford factory boards. I came in once for a tire rotation and was told my tires did not need rotated, I asked the guy at the service desk to take a look with me and showed him the front tires on the truck clearly starting to cup and I was told it would be fine for another few thousand miles. I bought my truck from this dealer and made an attempt at having it serviced at this dealership however i would not recommend the service department to anyone. In fact I typically take the truck to van campen dodge for service unless it is something that must be done by ford. In this case it was due for a coolant additive check. More
by Harry
Employees Worked With
Jordan
March 15, 2019
Yearly inspection Had inspection, passenger air bag recall, lube oil filter, tire rotation and wash done. They were also to change anti freeze as I am going on 6 years. Had inspection, passenger air bag recall, lube oil filter, tire rotation and wash done. They were also to change anti freeze as I am going on 6 years. They said they were sorry and I rescheduled it for the next Wed. No big deal things happen. They did take $50. 00 my bill which was very nice. They also said they would come and get my car for the rescheduled appointment, but I said it was not necessary. I will still have my Mustang serviced at this location. More
by ELEWOLF
Employees Worked With
I have no idea their names, it was the people in service dept
