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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.7
597 Reviews

597 Reviews of Fairfield VW Ford of Montoursville - Service Center

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March 21, 2019

Coolant service Had my Mustang in for anti freeze replacement as vehicle is will be on the road 6 years next month. Work was done in a timely manner and at a very rea More

by ELEWOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names I have are Jordan Welshans & Charles Powell
March 18, 2019

Car repair Unfortunately I had to make another trip to the body shop....through no one’s fault but my own. As with my previous experience, I received only the b More

by SASMITHEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of any names
March 18, 2019

Short visit for inspection Quiet and comfortable seating while waiting and TV Fun to look at the new cars Plesant and knowledgeable staff Always go home with a clean car More

by BEEMERBABE60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oops. I can't remember his name at the service desk.But he was hind and helpful
March 18, 2019

Routine maintenance The service counter comes off very arrogant. On more then one occasion I have specifically verified the availability of there largest lift to be able More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan
Mar 28, 2019 -

Fairfield VW Ford of Montoursville responded

We are Sincerely sorry for the way you were treated while you came in for service. We thank you for the input and these issues will be addressed.

March 15, 2019

Yearly inspection Had inspection, passenger air bag recall, lube oil filter, tire rotation and wash done. They were also to change anti freeze as I am going on 6 years. More

by ELEWOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea their names, it was the people in service dept
March 14, 2019

Excellent Everyone was very friendly and helpful! I came in for an annual inspection. And ended up leaving with greatfulness, an inspection, and confidence that More

by NEWD721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Kennedy
Mar 18, 2019 -

Fairfield VW Ford of Montoursville responded

Glad you were taken good care of during your recent service visit.

March 13, 2019

Excellent Service is always quality....from the service desk where they have to diagnose your problem so to speak to the Service Tech that takes care of said pr More

by DAWNOLDWEILER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy at the Service Desk, Tanya Kennedy
Mar 18, 2019 -

Fairfield VW Ford of Montoursville responded

Wonderful to hear that you are always taken great care of during your service visits.

March 11, 2019

Great service...terrible car wash! Service great; new center amazing, which is why I was super disappointed to see 2 scratches (if that is the correct term?) on the back of my car. I d More

by MKC2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan (sorry don't know his last name)
March 06, 2019

A Review I got was I was told and in a timely and efficient manner! The placed is a liitle screwed up with the construction but managed to fined my way the Ser More

by TAUSTIN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
February 28, 2019

Ford Escape Repair The body-shop folks were very professional and accommodating. They provided a loaner car at no charge. We would recommend this service center to oth More

by MCRIST2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Culp, Jordan Welshans
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