Fairfield VW Ford of Montoursville - Service Center

Great service...terrible car wash! Service great; new center amazing, which is why I was super disappointed to see 2 scratches (if that is the correct term?) on the back of my car. I d Service great; new center amazing, which is why I was super disappointed to see 2 scratches (if that is the correct term?) on the back of my car. I don't know if they were from the car wash or the actual service, but they are down to the metal. Now I don't know how to prove they weren't there before I took my car in on Saturday, which is I'm sure what will be expected of me. I just know it is very obvious they are there now. Perhaps the most disappointing part is not telling me about it. When they pulled my car out for me to take home, I never saw the back. I drove the car home Saturday, put it in the garage, and haven't driven it since. So I just noticed it today when I was literally coming into the garage and was able to see the back of my car. As I said, I have no way of proving they weren't there beforehand. Just wanted you to be aware of the situation. More

A Review I got was I was told and in a timely and efficient manner! The placed is a liitle screwed up with the construction but managed to fined my way the Ser I got was I was told and in a timely and efficient manner! The placed is a liitle screwed up with the construction but managed to fined my way the Service. Enjoyed the popcorn too! More

Ford Escape Repair The body-shop folks were very professional and accommodating. They provided a loaner car at no charge. We would recommend this service center to oth The body-shop folks were very professional and accommodating. They provided a loaner car at no charge. We would recommend this service center to others. More

Followup service call Engine light came on; needed emissions part. Andy scheduled appt when convenient for me. Covered under warranty. Sometimes it is hard to get to the Engine light came on; needed emissions part. Andy scheduled appt when convenient for me. Covered under warranty. Sometimes it is hard to get to the VW service counter when calling. More

Oil change & tire rotation Started going there on recommendations from my mom who has been a customer for per 20+ years and Ihighly recommends the service center. Always great s Started going there on recommendations from my mom who has been a customer for per 20+ years and Ihighly recommends the service center. Always great service More

Vehicle repair While I made a mistake and took my vehicle to the incorrect center, the site handled my repairs quickly and efficiently. Dave was extremely helpful. While I made a mistake and took my vehicle to the incorrect center, the site handled my repairs quickly and efficiently. Dave was extremely helpful. More

10,000 mile service on Atlas Very well done! took great care. They are very considerate of the customer. Service explained well and completely. Will schedule again as needed at Fa Very well done! took great care. They are very considerate of the customer. Service explained well and completely. Will schedule again as needed at Fairfield. More

Service Visit I always use Fairfield Service. I have been for over 25 years. Always done correctly and always done the first time. Everyone is very friendly and I always use Fairfield Service. I have been for over 25 years. Always done correctly and always done the first time. Everyone is very friendly and the vehicle is always done as promised. More