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Fairfield Volkswagen

Fairfield, OH

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1,146 Reviews
At Volkswagen of Fairfield, we believe that buying a car should be simple and straightforward. That’s why we provide clear pricing, honest trade-in values, and complete financing details upfront—no hidden fees or last-minute surprises. Whether you're browsing our new Volkswagen lineup or exploring our pre-owned inventory, you’ll always have the full picture so you can make a confident decision.
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6065 Dixie Highway

Fairfield, OH

45014

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Showing 1,146 reviews

June 14, 2016

Tremendous customer experience My experience at Fairfield Volkswagen was tremendous. The sales person with whom I dealt was knowledgeable and honest regarding all aspects of the pr More

by SHARDY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reszke
June 13, 2016

Miss fires during acceleration. And other issues. I Had the whole engine replaced on this car back in December after purchasing in September. Shop said it came with a one year warranty on parts and la More

by ProjectHaiti08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Hillard, Chad Bernges
Jun 22, 2016 -

Fairfield Volkswagen responded

Mr. Davis, I'm sorry that you have had so many issues with your car and I understand your frustration. We are equally frustrated; if you recall, we contributed a fairly large sum of money to towards the repairs as a goodwill gesture. If you would like to work with us to come to amicable resolution, please feel free to contact me. Regards, Tony Blaine General Manager Fairfield Volkswagen tonyblaine@vwfairfield.com

Jun 23, 2016 -

ProjectHaiti08 responded

Yes. The assistance was appreciated although I desired more of a 50/50 split. And with these following 2 issues arising costing me almost $2k it hit an already sore spot. Just really hoping nothing else happens. atleast prior to the cars one year anniversary in my ownership. Thanks for your response. Andrew.

June 10, 2016

Had four tires and brake pads installed. Service was excellent. The waiting room, as always, was a great place for getting work done. I was given a thorough explanation of the work that had t More

by PATTONJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
June 09, 2016

Keven's Jetta I never expected to roll outta there with a 2016 Jetta SE with most of the bells and whistles for the price I paid. A very relaxed experience. At no t More

by KEVENSKUSTOMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Edde
June 09, 2016

repair Replaced failed fuel injector and cleaned carbon build up from cylinders. Guy was great to deal with and was fair with work and pricing. Would recom More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Marino
June 06, 2016

Service Experience I always go down to Fairfield Volkswagen because I know that I will always get the best service. It is worth the 30-something mile drive. Thank you fo More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Marino
June 05, 2016

Outstanding! The Service Manager, Guy Marino, is absolutely "the best." He shoots-straight, always has the facts, delivers on his promises and is very professiona More

by ESHMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Marino, Kelli Marino
June 05, 2016

Used truck I think I purchased the least expensive used vehicle on the lot. They treated me like I bought a new car. They stayed after close to finish the deal. More

by SAYLORJERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Petrey
June 03, 2016

Great New Car Experience! I went here looking to buy a new or used Volkswagen, I was amazed by how knowledgeable the sales staff was. I dealt with Mike Rickard, throughout my e More

by bt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Petrey, Mike Rickard
June 03, 2016

20,000 mile checkup Went in for an oil change and 20,000 mile checkup without an appointment and was given prompt, friendly and courteous service. This car is my third J More

by LCREELMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Neeley, Service Advisor - Nicholas Stradtman, Maintenance Professional
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