Fairfield Volkswagen
Fairfield, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Tremendous customer experience My experience at Fairfield Volkswagen was tremendous. The sales person with whom I dealt was knowledgeable and honest regarding all aspects of the pr My experience at Fairfield Volkswagen was tremendous. The sales person with whom I dealt was knowledgeable and honest regarding all aspects of the products and processes of the dealership. Each of the other team members reacted quickly and fairly. I would not have bought a car that day had John Rezke not been involved. I ended up getting a different car from that which originated the visit. I felt completely satisfied in all aspects of the transaction. More
Miss fires during acceleration. And other issues. I Had the whole engine replaced on this car back in December after purchasing in September. Shop said it came with a one year warranty on parts and la I Had the whole engine replaced on this car back in December after purchasing in September. Shop said it came with a one year warranty on parts and labor. Then converter broke in January right at the engine. Then it started miss firing last month in May. Took the Passat in and they thought it was an transmission valve leak so they replaced it. Turned out it wasn't. Then they said it was a spark plug issue. I asked if that was covered under the warranty since it is a part with the engine. They said no its matinance. So in short I bought this car for $7k and haven't had it even a year and have put $5k in it!! I originally bought this car because I assumed a VW dealer wouldn't sell me a car with tons of issues. It's an 07 with 105k miles on it. Not even 10 years old. I did decline the extended warranty since it was another $2k. But I never imagined a car having this many issues in not even a year. I'm very dissappionted VW couldn't of helped me out and am hoping this is not normal for a vehicle they sell. More
Had four tires and brake pads installed. Service was excellent. The waiting room, as always, was a great place for getting work done. I was given a thorough explanation of the work that had t Service was excellent. The waiting room, as always, was a great place for getting work done. I was given a thorough explanation of the work that had to be done. After paying the bill, I was able to test drive car with the service representative to ensure that the work was complete. More
Keven's Jetta I never expected to roll outta there with a 2016 Jetta SE with most of the bells and whistles for the price I paid. A very relaxed experience. At no t I never expected to roll outta there with a 2016 Jetta SE with most of the bells and whistles for the price I paid. A very relaxed experience. At no time did I feel uncomfortable and or pressured. Everyone did what they could to ensure my terms and budget was meet. More
repair Replaced failed fuel injector and cleaned carbon build up from cylinders. Guy was great to deal with and was fair with work and pricing. Would recom Replaced failed fuel injector and cleaned carbon build up from cylinders. Guy was great to deal with and was fair with work and pricing. Would recommend working with him. More
Service Experience I always go down to Fairfield Volkswagen because I know that I will always get the best service. It is worth the 30-something mile drive. Thank you fo I always go down to Fairfield Volkswagen because I know that I will always get the best service. It is worth the 30-something mile drive. Thank you for always being so helpful and friendly. More
Outstanding! The Service Manager, Guy Marino, is absolutely "the best." He shoots-straight, always has the facts, delivers on his promises and is very professiona The Service Manager, Guy Marino, is absolutely "the best." He shoots-straight, always has the facts, delivers on his promises and is very professional. All your service managers should be "benchmarked" against this standard of excellence. More
Used truck I think I purchased the least expensive used vehicle on the lot. They treated me like I bought a new car. They stayed after close to finish the deal. I think I purchased the least expensive used vehicle on the lot. They treated me like I bought a new car. They stayed after close to finish the deal. Enjoying my used truck every day ! More
Great New Car Experience! I went here looking to buy a new or used Volkswagen, I was amazed by how knowledgeable the sales staff was. I dealt with Mike Rickard, throughout my e I went here looking to buy a new or used Volkswagen, I was amazed by how knowledgeable the sales staff was. I dealt with Mike Rickard, throughout my entire time at dealership. He was helpful and not pushy. It was easy to tell that he wanted to help me purchase the best vehicle for me. More
20,000 mile checkup Went in for an oil change and 20,000 mile checkup without an appointment and was given prompt, friendly and courteous service. This car is my third J Went in for an oil change and 20,000 mile checkup without an appointment and was given prompt, friendly and courteous service. This car is my third Jetta lease and I always have been happy with both the sales team and the service team. More
