Fairfield Volkswagen - Service Center

Terrible Service I took my 2017 Passat in for an oil leak. The mechanic said my oil pan was leaking and needed replaced for the ridiculous price of nearly $700. That w I took my 2017 Passat in for an oil leak. The mechanic said my oil pan was leaking and needed replaced for the ridiculous price of nearly $700. That was after $120 for diagnostics. I decided to get a second opinion before spending that type of money. It turns out the gasket for the oil pan needed to be replaced, not the entire oil pan. The Gasket cost me $1.29. So I spent $120 for a diagnostic check that was incorrect and got a recommendation for a $700 oil pan that I didnt need!! Absolutely terrble service!! More

White turbo In for routine oil change and 20,000 mile maintaince. Car was finished by estimated time and under cost quoted.Service and cleanliness of waiting area In for routine oil change and 20,000 mile maintaince. Car was finished by estimated time and under cost quoted.Service and cleanliness of waiting area was exceptional. More

Tire replacement Liz Dietrich did a great job taking care of my tire. She continuously followed up with me throughout the ordering process and the replacement was pain Liz Dietrich did a great job taking care of my tire. She continuously followed up with me throughout the ordering process and the replacement was painless. More

50K check Stephanie actually wrote down one of the main things I wanted fixed with my car, and then when my car was ready, came out to my car with me to persona Stephanie actually wrote down one of the main things I wanted fixed with my car, and then when my car was ready, came out to my car with me to personally make sure it had been fixed. Unexpected service, but the one thing that stood out about my visit. More

Emissions recall Stephanie was very friendly and polite. It was a pleasure to deal with her. I thought the waiting area was clean and comfortable. As I walked around Stephanie was very friendly and polite. It was a pleasure to deal with her. I thought the waiting area was clean and comfortable. As I walked around other employees were curtious and willing to help if needed. More

Service well done aaaa aaaa aacccc xxx x xxx ssss sssss mmm ,, oo [[[[ bnnjj mkjhuy mnjh mkjhu mkji jhgt ghgy job mnjhu hgyt frt . lkoi kloiu mmn well done aaaa aaaa aacccc xxx x xxx ssss sssss mmm ,, oo [[[[ bnnjj mkjhuy mnjh mkjhu mkji jhgt ghgy job mnjhu hgyt frt . lkoi kloiu mmnjh bgt. More

Prompt, Professional, and Quick Service department here is top notch, they are not only technically savy, but true professionals that you can trust. Waiting area is nice and I was a Service department here is top notch, they are not only technically savy, but true professionals that you can trust. Waiting area is nice and I was able to work on the wifi with no issues. More

Everything went as expected, no surprises. Quality workmanship done in professional manner. The price was in line as to what was quoted. Customer Service communicated very well. I was satisf Quality workmanship done in professional manner. The price was in line as to what was quoted. Customer Service communicated very well. I was satisfied with the service experience. More

Liz is the best! Liz really cares about her customers! From first to last contact she went out of her way to make sure I got the best deal I could. Great empoloyees li Liz really cares about her customers! From first to last contact she went out of her way to make sure I got the best deal I could. Great empoloyees like this is why Fairfield's VW dealership is worth the extra drive time to get there. More

New tires I recently took advantage of a tire special that the Fairfield Volkswagon was offering. They were exceptionally accommodating when I made my appointm I recently took advantage of a tire special that the Fairfield Volkswagon was offering. They were exceptionally accommodating when I made my appointment, even as close to their deadline for the offer. They were quick, efficient, professional, and friendly with their sevice. More