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Fairfield Volkswagen - Service Center

4.7

583 Lifetime Service Reviews

6065 Dixie Highway, Fairfield, Ohio 45014

584 Reviews of Fairfield Volkswagen - Service Center

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November 14, 2018

"Good service."

- HMOELL3

Nick and Stephanie were the only employees that we dealt directly with, They were both very friendly and courteous they made sure that we were comfortable while we waited. .

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Recommend Dealer
Yes
Employees Worked With
Nick Moore and a female. Don't remember her name
November 14, 2018

"Exceptional service"

- Deb

Awesome customer service from Stephanie!! Friendly and helpful. Very rare these days in the workplace. Actual price less than original quote. Highly recommend the service department. Was happy enough they received donuts for a job well done

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Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"White turbo"

- White turbo

In for routine oil change and 20,000 mile maintaince. Car was finished by estimated time and under cost quoted.Service and cleanliness of waiting area was exceptional.

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Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 12, 2018

"Tire replacement "

- ACARRILLO.RB

Liz Dietrich did a great job taking care of my tire. She continuously followed up with me throughout the ordering process and the replacement was painless.

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Recommend Dealer
Yes
Employees Worked With
Liz Dietrich
November 09, 2018

"50K check"

- ROHS

Stephanie actually wrote down one of the main things I wanted fixed with my car, and then when my car was ready, came out to my car with me to personally make sure it had been fixed. Unexpected service, but the one thing that stood out about my visit.

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Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 09, 2018

"Emissions recall "

- JMFINKELMEIER

Stephanie was very friendly and polite. It was a pleasure to deal with her. I thought the waiting area was clean and comfortable. As I walked around other employees were curtious and willing to help if needed.

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Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2018

"Service"

- E.SPRENGER

Service well done aaaa aaaa aacccc xxx x xxx ssss sssss mmm ,, oo [[[[ bnnjj mkjhuy mnjh mkjhu mkji jhgt ghgy job mnjhu hgyt frt . lkoi kloiu mmnjh bgt.

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Recommend Dealer
Yes
Employees Worked With
Elizabeth Dietrich
November 08, 2018

"Prompt, Professional, and Quick"

- TONYOWEN

Service department here is top notch, they are not only technically savy, but true professionals that you can trust. Waiting area is nice and I was able to work on the wifi with no issues.

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Recommend Dealer
Yes
Employees Worked With
Josh Neeley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 06, 2018

"Everything went as expected, no surprises."

- PHIL.DOWERS

Quality workmanship done in professional manner. The price was in line as to what was quoted. Customer Service communicated very well. I was satisfied with the service experience.

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Recommend Dealer
Yes
Employees Worked With
Nick Moore
November 05, 2018

"New tires"

- SPARKSM

I recently took advantage of a tire special that the Fairfield Volkswagon was offering. They were exceptionally accommodating when I made my appointment, even as close to their deadline for the offer. They were quick, efficient, professional, and friendly with their sevice.

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Recommend Dealer
Yes
Employees Worked With
Liz D.
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