Fairfield Volkswagen - Service Center

Alignment Liz and the other members of the store were very helpful. They gave me haunted house referrals too. I had all of my questions answered. Liz and the other members of the store were very helpful. They gave me haunted house referrals too. I had all of my questions answered. More

Awesome! I had body work done and let me tell you the experience was absolutely perfect! The manager (Joe) was the best! Did exactly what he said he would do a I had body work done and let me tell you the experience was absolutely perfect! The manager (Joe) was the best! Did exactly what he said he would do and it was ready when he said it would be ready! The car looks great and the detail guy did a great job!!! Thanks to everyone! More

Great service , fixed right the first time. I got exactly what I asked for and was in-and-out in a very reasonable amount of time. , fixed right the first time. I got exactly what I asked for and was in-and-out in a very reasonable amount of time. More

Service Visit Stephanie Pippin went above & beyond to make sure that I was well taken care of... She was always polite, accomadating, kind, & always explained every Stephanie Pippin went above & beyond to make sure that I was well taken care of... She was always polite, accomadating, kind, & always explained everything that was done, & why. Also the master mechanic that took the ride along with me was great & went the extra mile to resolve my prodigal passat's issues. Special Thanks to Stephanie Pippin & my master mechanic (Nick Helmers). I would not recommend Steve Haas to anyone that I care about .... More

Quick, easy, and super friendly! The service department is outstanding! They were quick and easy to deal with, unlike any other shop I’ve ever been to before. Will be back The service department is outstanding! They were quick and easy to deal with, unlike any other shop I’ve ever been to before. Will be back More

Very good I have come to your dealership because a young woman asked me where I got my service work done and I told her that I got it from another facility. Sh I have come to your dealership because a young woman asked me where I got my service work done and I told her that I got it from another facility. She told me that your dealership was excellent and I should give you all a chance. I came and she delivered... I have been coming over a year now with my 2 V W's. I don't know her name but she has short black hair and is so friendly. She is an asset More

VW recall work All recall work was done and completed on time. The dealership even supplied a loaner vehicle while mine was being worked on. The only negative were All recall work was done and completed on time. The dealership even supplied a loaner vehicle while mine was being worked on. The only negative were the greasy hand prints left on the dash of my car. Not cool. More

Service Great dealership! Bought my first VW here. I’ve been back to buy 3 more! Enough said. 🙂 I will return Fairfield VW to purchase my next VW. Thank F Great dealership! Bought my first VW here. I’ve been back to buy 3 more! Enough said. 🙂 I will return Fairfield VW to purchase my next VW. Thank Fairfield VW! More

2 Jettas serviced I always give the service and sales department a high rating and I will continue to do so although I will say I was slightly disappointed when I drop I always give the service and sales department a high rating and I will continue to do so although I will say I was slightly disappointed when I dropped my daughters car off for new car maintenance and a car wash shuttle driver had left and they really had no suggestions for me so I had to call for an Uber With all my years and relationship with Fairfield Volkswagen( I have purchased 7 Jettas thru VW ) I just thought they would have looked for other options for me get back home More

Great service I had an amazing service at VW. I needed multiple things done and they did a great job communicating with me and internally. Body shop and repair shop I had an amazing service at VW. I needed multiple things done and they did a great job communicating with me and internally. Body shop and repair shop both did great work to my car to make it look and run like it’s brand new again! More