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Fairfield Volkswagen - Service Center

Fairfield, OH

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703 Reviews

703 Reviews of Fairfield Volkswagen - Service Center

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July 31, 2018

They are very efficient So far so good as far as their service dept goes. This was the first trip there , i would recommend them, although for routine oil changes, their pric More

by RWHEELER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fong Jiang
July 30, 2018

Revisiting an issue The dealership did a fantastic job with revisiting a repair (that recurred as an issue). They took my car in for repair, and provided a loaner car. A More

by tinker_brian
Recommend Dealer
Yes
Employees Worked With
Greg Webb
July 28, 2018

Great!!! Thanks guys! Very educational and helpful first visit. Very pleased with the time i got to spend with each member of the team and all I learned. More

by cryans73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sargent, Steve Dave, Fong Jiang, Josh Neeley
July 27, 2018

Support during service/repair The service from the the representative to the technician to the loaner vehicle. The communication was up to date and spot on. All of my concerns were More

by TFRANKLIN65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Dietrich was my service rep
July 25, 2018

Off to a great start I recently purchased a used 2015 Passat and brought the car in to get maintenance up to speed, new tires and a check on the AC. I left my service appo More

by ANGELAWILLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
July 25, 2018

Stephanie Pippin is amazing Stephanie pippin eye for detail is unmatched. She's in total control of the office and does her work efficient and on time. She noticed I was having a More

by GOPACK12520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fong Jiang
July 19, 2018

Rating Thus far, Fairfield VW has a top rating from me. They are professional and courteous,as well as thorough I description of service involving vehicle. More

by SANDSEWNOOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Dietrich
July 18, 2018

Oil Change The guys at Fairfield Volkswagen are always nice and professional. I would recommend this service team to anyone. They bend over backwards to take car More

by AUSMIC44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Parker Goeseke, Fong Jiang
July 17, 2018

Always nice and helpful. They make you feel like family every time you are there, they are always ready to help. It is nice to walk in and they are ready with the answers I wo More

by deb.chalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Knight, Stephanie Pippin
July 16, 2018

Excellent service Received excellent service at this dealership. Cory was friendly, explained what the service covered. The price was reasonably and the quality of serv More

by MCHRISTY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Knight
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