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Fairfield Volkswagen - Service Center

Fairfield, OH

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703 Reviews

703 Reviews of Fairfield Volkswagen - Service Center

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July 12, 2018

Awesome Dealership Service Center Everyone went out of their way to make my visit pleasurable Cory explained everything step by step so that everyone was on the same page More

by janewman40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Knight
July 12, 2018

Great service experience. Called for Service Mgr. since I had no luck scheduling on your website or by phone. Actually I found out from Stacey thquicklye phones were not workin More

by B.BURSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey the Service Manager, Stephanie Pippin
July 10, 2018

Tdi recall and warranty work This place is top notch they had me in and out on the first set me up with a loaner car for almost 2 weeks no questions asked and called as soon as my More

by ATFISCHESSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Knight, Stephanie Pippin
July 10, 2018

Should have trusted my first instinct. Despite all of the negative reviews on yelp about the service department, I called and scheduled an appointment about a week and a half ahead of time More

by SHAWNANAHNAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Blaine, Stephanie Pippin
July 09, 2018

Friendly and efficient Very professional. No wait time, did the work earlier than planned, and called us when car was ready. The place looked clean and everything seems well More

by Birdie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Neeley
July 08, 2018

Timely and excellent Took my new GTI in for a minor repair and was taken care of to the highest degree. The staff was kind and courteous throughout the process. Fairfiel More

by LRAMEY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Petrey, Cory Knight, Stephanie Pippin, Fong Jiang
July 03, 2018

Great experience with the Service Department/Stephanie I was 300 miles away from home when my car broke down. I called Fairfield Volkswagen Dealership for help. When I explained that I was from out of to More

by ANNJJONES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
July 02, 2018

Good as always Nice and kind staff. Never had any problems with their service department. I wish they would have got to it sooner, brought it in on a Tuesday morni More

by ROB.BAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Knight, Josh Neeley
June 30, 2018

Blown tire The place was clean, people were professional & Cory Knight did a great job all around! I was able to get a ride to the local coffee shop while the te More

by EAVES.BEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Knight
June 29, 2018

Great customer service Hello. I'm an owner of jetta and I always get a great customer service from Fairfield VW. All the advisors are friendly and helpful. Thanks. More

by VUELVE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Knight, Fong Jiang
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