Fairfield Volkswagen - Service Center

Alignment on my 2018 Jetta I had only had my brand new Jetta for about a week when I realized it needed an alignment. I do mostly highway driving so no telling when and where it I had only had my brand new Jetta for about a week when I realized it needed an alignment. I do mostly highway driving so no telling when and where it actually happened. But they were able to get me in-in a really timely manner and also waves the fee for my first alignment. These people are great, every single department! More

Great Service Experience Great service. Stephanie was courteous and explained everything. She took the time to answer all my questions. The service was completed in a timel Great service. Stephanie was courteous and explained everything. She took the time to answer all my questions. The service was completed in a timely manner so I could get on my way. More

Very reasonable I went this past Tuesday for a express oil change and visual all around car check... they were very detailed looking over my car and working another c I went this past Tuesday for a express oil change and visual all around car check... they were very detailed looking over my car and working another car in as well... my car took awhile longer then expected, so for me waiting awhile my oil change was free... I was surprised and thrilled they cared enough to pay for my oil change because it wasn’t a express service up to standards they follow. More

Quick and easy The workers were friendly and helpful. My experiences there have been wonderful. They help you with discounts and coupons without even asking. Highly The workers were friendly and helpful. My experiences there have been wonderful. They help you with discounts and coupons without even asking. Highly recommend this place. More

Great service! I needed (what I thought was urgent) service on my Jetta that is still under warranty. After speaking with the service advisor by phone, I was able to I needed (what I thought was urgent) service on my Jetta that is still under warranty. After speaking with the service advisor by phone, I was able to get my car looked at same day. The waiting area is very comfortable, so it's not an ordeal to have to wait for service to be completed. Above all, Stephanie Pippin is a rock star! She was extremely helpful and friendly. More

Outstand Service They got me in right away, the people were great the wait time was short and the facility and waiting area was excellent. I would recommend this deal They got me in right away, the people were great the wait time was short and the facility and waiting area was excellent. I would recommend this dealer to anyone that is looking for exceptional service. More

Efficient wonderful service each time i had my car in for repair or parts. Did not get a loner car that i was schedule to get prior to my arrival. wonderful service each time i had my car in for repair or parts. Did not get a loner car that i was schedule to get prior to my arrival. More

Fast & Easy Fong greeted me as soon as I drove into the service center and got my information. I had bought the car a few days prior from the dealership and had a Fong greeted me as soon as I drove into the service center and got my information. I had bought the car a few days prior from the dealership and had a light out above my license plate. He listened to my claim, verified the problem, and got it into service in minutes. It took 30 minutes total all said and done for me to be in and out. Great experience this time at the service center. More

Simple / Honest and complete Cory: was may contact he was quick. and extremely helpful, My goal to was to pay as little as possible on an old car that needed care and he helped Cory: was may contact he was quick. and extremely helpful, My goal to was to pay as little as possible on an old car that needed care and he helped to to achieve that goal at a reasonable price for first class service. More

TOP OF THE LINE SERVICE !!! STAFF WAS GREAT AND TOOK CARE OF ME QUICKLY AND COST EFFECTIVE FOR WHAT REPAIRS THEY DID WOULD HIGHLY REFER THESE PEOPLE AT FAIRFIELD VW CLASS ACT STAFF WAS GREAT AND TOOK CARE OF ME QUICKLY AND COST EFFECTIVE FOR WHAT REPAIRS THEY DID WOULD HIGHLY REFER THESE PEOPLE AT FAIRFIELD VW CLASS ACT !! More