Fairfield Volkswagen - Service Center

Great service Thank you for outstanding customer service and quality work! I would highly recommended this dealership to everyone. Your employees are outstanding ( Thank you for outstanding customer service and quality work! I would highly recommended this dealership to everyone. Your employees are outstanding (Corey,Landon and Kaitlin) just to name few. More

Tire Replacement Great Job Stephanie. Thanks for your help in getting me the best deal on my tires! Appreciate your thoroughness and sense of humor. I will request y Great Job Stephanie. Thanks for your help in getting me the best deal on my tires! Appreciate your thoroughness and sense of humor. I will request you as my service adviser on future visits. More

Wonderful experience Cory was professional, friendly, and courteous. He got me in and out in about an hour as promised by him. I’ve only had great experiences working with Cory was professional, friendly, and courteous. He got me in and out in about an hour as promised by him. I’ve only had great experiences working with people from Fairfield VW. More

Speedy All my needs were met by Cory. The waiting area was pleasant and comfortable. Coffee was provided. It was pleasantly quiet so so could read my book All my needs were met by Cory. The waiting area was pleasant and comfortable. Coffee was provided. It was pleasantly quiet so so could read my book. More

Great! Very informative! Chad helped me with my needs and I formed me on new things that needed to be done with my car. Very informative and helpful! Chad helped me with my needs and I formed me on new things that needed to be done with my car. Very informative and helpful! More

Awesome Experience My first service experience at Fairfield VW was fantastic. They were quick & thorough. I really appreciate the great service that Stephanie provided. My first service experience at Fairfield VW was fantastic. They were quick & thorough. I really appreciate the great service that Stephanie provided. What a great dealership & service department! More

Straight Shooter I was told one thing by a service tech when he read the code, but when I returned, it was something else. Stephanie is a straight shooter.. I was told one thing by a service tech when he read the code, but when I returned, it was something else. Stephanie is a straight shooter.. More

Always taken care of! Thanks for always being great. Sometimes you have crazy issues come up & the team works together to find a solution. Keep doing what you do service te Thanks for always being great. Sometimes you have crazy issues come up & the team works together to find a solution. Keep doing what you do service team. More

Excellent customer service with bubble in tire side They tried working with tire manufacturer to get them to cover. Had no luck but at least they put in the leg work. Also didn’t have tire in stock They tried working with tire manufacturer to get them to cover. Had no luck but at least they put in the leg work. Also didn’t have tire in stock but already had a courtesy car ready for us to use until the tire could be brought in and installed. Great communication from the very beginning all the way through to the end. More

Good dealer Very friendly and fix the issue for no cost as it is in warranty Also got loaner vehicle for 10 days without issue.. Good one... Very friendly and fix the issue for no cost as it is in warranty Also got loaner vehicle for 10 days without issue.. Good one... More