Fairfield Volkswagen - Service Center

Excellent courteous and dependable service I have never been disappointed in VW's service and sales over a period of many years! Great explanation on service performed and promptly responded o I have never been disappointed in VW's service and sales over a period of many years! Great explanation on service performed and promptly responded on any follow-up action required.. More

always good service, realiable I am satisfied with service that I always get at Fairfield Volkswagen. Consistency and good service is important to me and the service department is I am satisfied with service that I always get at Fairfield Volkswagen. Consistency and good service is important to me and the service department is consistent the majority of the time. More

Precise, quick and effortless The service center staff is good. The service and parts availability is good. There is a large and comfortable waiting area for customers, serves free The service center staff is good. The service and parts availability is good. There is a large and comfortable waiting area for customers, serves free coffee and snacks. More

Friendly customer service and upfront about repairs and alte Good customer relations and communication on repairs and other issues. Technicians seem very professional and helpful on specific finds in the garage Good customer relations and communication on repairs and other issues. Technicians seem very professional and helpful on specific finds in the garage. Overall great dealership to take your VW. More

Expectations exceeded, again I'm the original owner of an'07 Rabbit. I had given up on FVW (Fairfield Volkswagen) service after my car was no longer in warranty and relied upon a I'm the original owner of an'07 Rabbit. I had given up on FVW (Fairfield Volkswagen) service after my car was no longer in warranty and relied upon a local service for the basics. But when I needed a new bulb in the tail light, I didn't trust them to change it out. The only option was to try FVW again. Things had changed. A newly hired service writer, Cory Knight, got the bulb change out done almost immediately. By his prompt handling of this need, and the way he represented FVW to me, I decided to entrusted my Rabbit's next and subsequent service needs to his service department. As a bonus, Cory works with me to set up convenient appointments and arranges for a much appreciated courtesy car. After the 120,000 performed by technician Joshua Dodd, my Rabbit runs better and it still gives me the driving satisfaction for which I bought it. FVW service has regained my confidence. More

Repeat Customer Great service and attentive team all-around. Consistently satisfied for several years now. Since car was kept overnight, having a loaner was extreme Great service and attentive team all-around. Consistently satisfied for several years now. Since car was kept overnight, having a loaner was extremely convenient. Thanks. More

Great customer service! Cory and the Service department went above and beyond to help us in our time of need even with us coming in close to closing! Cory and the Service department went above and beyond to help us in our time of need even with us coming in close to closing! More

Repeat Customer We're very satisfied with the service that we've received from FFVW over the years! We will continue to recommend FFVW to our friends. We're very satisfied with the service that we've received from FFVW over the years! We will continue to recommend FFVW to our friends. More

Great service at Volkswagen Fairfield Always friendly, helpful, and fast. Answers all my questions. Gives me plenty of information. Always gives me a good deal. Chad is the best. Highly re Always friendly, helpful, and fast. Answers all my questions. Gives me plenty of information. Always gives me a good deal. Chad is the best. Highly recommend them. More

Straight forward and hassle free My 20,000 mile service visit to Fairfield VW was great. First off, setting up the service appointment online was a breeze. And, the service reminders My 20,000 mile service visit to Fairfield VW was great. First off, setting up the service appointment online was a breeze. And, the service reminders from the Fairfield VW team assured me that I would not miss my maintenance interval. I was pleasantly surprised with the cost of the service, and the time it took to be performed. Overall, this dealership follows up, and comes through with exceptional customer service. Thanks Fairfield VW! And, thanks again to Landon Haft for putting me in this GLI SEL! More