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703 Reviews of Fairfield Volkswagen - Service Center
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August 17, 2017
Talk to Chad Chad and his team always take great care of me when my vw is in need of service. I can not imagine taking my car anywhere else. Chad and his team always take great care of me when my vw is in need of service. I can not imagine taking my car anywhere else. More
by Hans
Verified CustomerEmployees Worked With
Corey, Chad Bernges
August 15, 2017
Excellent service as always Very courteous and accommodating. Thus far I have never had a bad experience at this dealership. They are far superior to other dealers in the area. Very courteous and accommodating. Thus far I have never had a bad experience at this dealership. They are far superior to other dealers in the area. More
by Kbaechle
Employees Worked With
Corey Knight
August 14, 2017
Engine work I think that you should want to take care of you customers more, I already spent over 3600.00 then less than six months ago. Had to come back because I think that you should want to take care of you customers more, I already spent over 3600.00 then less than six months ago. Had to come back because more issues and then needed an oil change and tire rotation. I bought the car from the loveland dealership and they give me free oil changes and when I asked about that and the tire rotation I was told no, you coulndt waive 100 buck when I was still spending a 1000 there. So in total I have spent 4600 at you service center in the last six months and you couldn't waive 100 buck. That's just not very good customer service and next time I will just go to the Loveland dealership for work as they are more customer service friendly. More
by cmays0131
Employees Worked With
Chad Bernges
August 09, 2017
Air bag replacement Quick and easy to get faulty air bags replaced. Less time than they quoted me also a nice car wash. Checked other vitals no charge Quick and easy to get faulty air bags replaced. Less time than they quoted me also a nice car wash. Checked other vitals no charge More
by SDAWSON122
Employees Worked With
Stacey Riggs, Chad Bernges
August 08, 2017
Customer Service Fairfield Volkswagen is always very helpful when I stop in to have my vehicle serviced. Chad is always very accommodating and helpful. He does an exce Fairfield Volkswagen is always very helpful when I stop in to have my vehicle serviced. Chad is always very accommodating and helpful. He does an excellent job explaining everything to me in terms of the services performed on my vehicle. I would highly recommend this dealership to anyone seeking a Volkswagen car. More
by KUECHLY12
Employees Worked With
Chad Bernges
August 03, 2017
Good Customer Service Everything moved along quickly. Cory and Josh explained everything thoroughly. They are always very helpful and friendly. Also, they are knowledgea Everything moved along quickly. Cory and Josh explained everything thoroughly. They are always very helpful and friendly. Also, they are knowledgeable and like the business they are in. They listen and ask again to make sure they got what Im saying. Always a pleasure to go to the service department. More
by AEG.EDISON
Employees Worked With
josh corey
August 03, 2017
Damage to my spoiler caused by automatic car wash malfunctio My beetle came back with a notch and several deep scratches in the spoiler of my trunk. Other than that, I can't say anything was out of the ordinary My beetle came back with a notch and several deep scratches in the spoiler of my trunk. Other than that, I can't say anything was out of the ordinary. The staff agreed to fix it right away. More
by foxteeth
Employees Worked With
Chad Bernges, Kelli Marino
August 03, 2017
Excellent customer service. My experience at Fairfield Volkswagen was excellent. They were friendly, knowledgeable, and made sure I understood everything that was going on with t My experience at Fairfield Volkswagen was excellent. They were friendly, knowledgeable, and made sure I understood everything that was going on with the car. I would recommend letting them service any make car at this dealership. More
by JLGGIBSON
Employees Worked With
Cory Knight and Josh.
August 01, 2017
Awesomeness Fix my issues with a recent purchase no questions asked. Awesome work. I'll be buying another vehicle next Month for sure. Thanks again Mike Fix my issues with a recent purchase no questions asked. Awesome work. I'll be buying another vehicle next Month for sure. Thanks again Mike More
by BUCHERT1976
Employees Worked With
John Reszke
July 28, 2017
Great Experience I came in for regular maintenance. My VW Bug service was completed in less time than quoted. Received my car cleaner than when I arrived I came in for regular maintenance. My VW Bug service was completed in less time than quoted. Received my car cleaner than when I arrived More
by MICHELLEWALKERGLENN
Employees Worked With
Cory Knight
