703 Reviews of Fairfield Volkswagen - Service Center
Got a 10000 mile oil change Felt this dealership done a fine overall job. I don't feel pressured to purchase anything that I didn't need Thank you Thank you Felt this dealership done a fine overall job. I don't feel pressured to purchase anything that I didn't need Thank you Thank you More
Body work on bumper The bumper was replaced and the car was waxed and cleaned. The muffler was loud when I picked it up and Joe checked it out referred me to a place were The bumper was replaced and the car was waxed and cleaned. The muffler was loud when I picked it up and Joe checked it out referred me to a place were it was resasonably replaced the rusted muffler. More
First Service and Sales Experience I arrived for my first service and was greeted by Greg Webb - my salesman- even though this was a service call. Greg was helpful at purchase demonstra I arrived for my first service and was greeted by Greg Webb - my salesman- even though this was a service call. Greg was helpful at purchase demonstrating features as today's cars have more technology than my old car. The service went smoothly as well. I went with the Passat because of the milage, performance and great interior space. I am beginning to regret going with a lease and may just purchase outright instead of waiting 3 years on that decision. The car is quick, efficient and a great ride on the highway. The price is still several thousand less than a comparable Accord or Camry. More
Always a pleasant experience. Very professional staff and technicians in the service department as well as a very clean and modern facility. Great coffee machine in waiting area an Very professional staff and technicians in the service department as well as a very clean and modern facility. Great coffee machine in waiting area and very comfortable seating. More
Very easy from start to finish! Very good all the way through the process.... Appreciated the loaner since I live in Oxford. Will return for service, parts and new cars as needed. Very good all the way through the process.... Appreciated the loaner since I live in Oxford. Will return for service, parts and new cars as needed. More
10,000 mile service I'm currently leasing my second Jetta from Fairfield VW. This is the best dealership I've ever dealt with. They're not pushy and I've gotten very go I'm currently leasing my second Jetta from Fairfield VW. This is the best dealership I've ever dealt with. They're not pushy and I've gotten very good deals on both vehicles. I just brought my car in for 10,000 mile checkup. As with the other times I've brought my car in for servicing, the staff was courteous & efficient. Wait time for completion of service was very reasonable and waiting areas comfortable. I highly recommend Fairfield VW. More
Great service Quick and thorough. Everything was explained to me and all my questions answered completely. This is my go to place. Won't go anywhere else. Quick and thorough. Everything was explained to me and all my questions answered completely. This is my go to place. Won't go anywhere else. More
Excellent service in the body shop, car looks like new! Outstanding service from the body shop! The car looks brand new and was sparkling and clean inside and out when we picked it up! Rob McGill is great Outstanding service from the body shop! The car looks brand new and was sparkling and clean inside and out when we picked it up! Rob McGill is great to work with, answered all our questions, kept us informed on status, and even provided a bottle of touch-up paint! More
Used my $500.00 VW credit. Bought a set of tires for my 2010 Jetta TDI wagon. Got a discounted price on 4 wheel allignment. In and out in less then 2 hours. THANKS. By The Bought a set of tires for my 2010 Jetta TDI wagon. Got a discounted price on 4 wheel allignment. In and out in less then 2 hours. THANKS. By The Way, the Dealer Rate terms of use are ridiculous...... More
Awesome service. My appointment was timely and the customer services was top notch! From my arrival to be he was time I left. Everyone was kind and courteous . My appointment was timely and the customer services was top notch! From my arrival to be he was time I left. Everyone was kind and courteous . More