Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
703 Reviews of Fairfield Volkswagen - Service Center
Sort by
August 03, 2016
Fast, friendly service Fast Friendly service. Very helpful, got me in and out of the shop. Car was clean and looked very very very nice when i picked it up. Fast Friendly service. Very helpful, got me in and out of the shop. Car was clean and looked very very very nice when i picked it up. More
by ONEILANNE
Verified CustomerEmployees Worked With
Josh Neely
August 03, 2016
first and last time customer i just purchase a used vw and needed service at my local vw dealer. close to home and was hoping to service my vehicle there in the future. over $30 i just purchase a used vw and needed service at my local vw dealer. close to home and was hoping to service my vehicle there in the future. over $300 for a replacement fuel door actuator. part itself was minimal cost. just got taken advantage of. will be returning only to have the paint chips replaced around the gas cover area that the technician damaged. More
by SGRANDE044
Employees Worked With
Chad Bernges
July 22, 2016
Done in a timely manner I was treated like a valued customer and my car was finish quickly which means alot to me.I have in the past had some issues with this dealership but I was treated like a valued customer and my car was finish quickly which means alot to me.I have in the past had some issues with this dealership but I am glad that we could move past them and I get a very good service on my vehicle when I bring it in. More
by blee47018
Employees Worked With
Kelli Marino
July 22, 2016
Amazingly fast, friendly, and inexpensive I had an issue with my Jetta, it wasn't shifting and acting very oddly. I called and they had me in the next day and out in a rental within minutes. S I had an issue with my Jetta, it wasn't shifting and acting very oddly. I called and they had me in the next day and out in a rental within minutes. Seeing as it was a transmission issue I expected to have to wait a while for it to be fixed but they had it done within 24 hours. It was exceptionally fast, the people who helped me were very nice and because I bought a certified pre owned the couple hundred dollar issue only cost me a fraction of that with labor included. I would most definitely recommend Fairfield Volkswagen for anyone looking for expert techs to repair their vehicles quick and correctly. More
by RKMDAS5132
Employees Worked With
Josh Neely, Kelli Marino
July 21, 2016
Scheduled Service Love my car, All VW service recommendations are a top priority. Quick easy service department. Always busy with work, very easy to work with service Love my car, All VW service recommendations are a top priority. Quick easy service department. Always busy with work, very easy to work with service department. More
by RHK 45
Employees Worked With
Kelli Marino
July 14, 2016
Service center Chris in service was great. I had a dead battery and he was able to get me in in the morning. He explained all that would be done also. Chris in service was great. I had a dead battery and he was able to get me in in the morning. He explained all that would be done also. More
by KHALL070257
Employees Worked With
Chris
July 13, 2016
ON time and Done right Taking me 2015 Ford Edge to A Volkswagen Body shop for repairs had me a bit concerned. However, the car was repaired beyond my expectations and compl Taking me 2015 Ford Edge to A Volkswagen Body shop for repairs had me a bit concerned. However, the car was repaired beyond my expectations and completed on time. They even cleaned the inside. Thanks... More
by MNEASE
Employees Worked With
Bobby Shop folks
July 11, 2016
Bad cashier Cashier was holding a conversation in the waiting room for 10 minutes with my paperwork in her hands, while I waited! How RUDE! Service representative Cashier was holding a conversation in the waiting room for 10 minutes with my paperwork in her hands, while I waited! How RUDE! Service representative tried to over charge for battery when I previously called for price. Lost customer FOREVER! More
by catherineberry7
Employees Worked With
Chad Bernges
July 11, 2016
Chad was very helpful and respectfull of my time and needs. Chad was very friendly and helpful, did not talk down to me like another dealer in the area did. He really cared about the problem with my car. Chad was very friendly and helpful, did not talk down to me like another dealer in the area did. He really cared about the problem with my car. More
by GMB1
Employees Worked With
Chad Bernges
July 07, 2016
Oil change Very nice but took around 1:45 when they said it would take around 30 min. Would have liked to have been told what was talking so long. Very nice but took around 1:45 when they said it would take around 30 min. Would have liked to have been told what was talking so long. More
by kjhoskins29
Employees Worked With
Landon Haft
