Fairfield Volkswagen - Service Center

Collision Repair Fairfield Volkswagon Body Shop did an outstanding job repairing the collision damage on my car! I dropped the car off Tuesday and the job was complete Fairfield Volkswagon Body Shop did an outstanding job repairing the collision damage on my car! I dropped the car off Tuesday and the job was completed by Friday. The craftsmanship was superb and the Customer Service was Awesome as always. More

Service for trunk light and rear defroster They diagnosed my car and then came to me and explained what needed to be done before they did anything. They fixed the trunk light by replacing my t They diagnosed my car and then came to me and explained what needed to be done before they did anything. They fixed the trunk light by replacing my trunk latch and then advised that the entire back window would have to be replaced. They also explained that there was no reason for this to have happened since the car has not been wrecked and they checked for leakage and there was none, so they are talking to VW about it to see if they can replace it free of charge or if VW will assist me with this replacement in some other way. They were very knowledgeable and kept me informed the entire time I was there. More

Fabulous VW service! Consummate professionals. Always courteous, caring, prompt and efficient. I couldn't ask for a better experience. It's the best dealer experience I've Consummate professionals. Always courteous, caring, prompt and efficient. I couldn't ask for a better experience. It's the best dealer experience I've ever had. These guys understand customer service. More

excellent as usual They got me scheduled on short notice within 2 days. I was in/out quicker than I expected. The only thing I didn't get as usual was a loaner car, b They got me scheduled on short notice within 2 days. I was in/out quicker than I expected. The only thing I didn't get as usual was a loaner car, but that worked out fine. the recall service was free. I appreciated them leveling out my tire pressure and washing my car as well. More

Always a good experience! From the time that I bought my car from them, to every time I get my oil changed, it is always a good visit. Service always has appointments availabl From the time that I bought my car from them, to every time I get my oil changed, it is always a good visit. Service always has appointments available to me at convenient times. The waiting area has very good wifi, tables to use, tv, vending, coffee, water. Guy Marino and Stacey Riggs always treats us well! I am very pleased with Fairfield Volkswagon and our experiences there! More

Josh is the best! We came in without an appointment to get the engine cover under the car repaired. It had fallen down and was tied up to the hood. Josh was able to exp We came in without an appointment to get the engine cover under the car repaired. It had fallen down and was tied up to the hood. Josh was able to explain what had happened and how to best fix it so it would stay up. He took his time and was patient. This relieved me immensely as I had to take the day off from work to deal with it. It was fixed within an hour and a half at very little cost including an oil change. We are a 75-year-old couple, both retired professors, and really appreciate young people that don't treat the elderly like they are stupid! I love my 2004 Beatle and want it to last! and I think you ought to add Josh's name to the service list!!! More

20,000 mile check Everyone was very helpful and friendly. I was told it would be about an hour, it was just over so not too bad. All the cup checks performed were expl Everyone was very helpful and friendly. I was told it would be about an hour, it was just over so not too bad. All the cup checks performed were explained. More

regular maintenance service I just did a oil change fro regular maintenance. The fallibility was cleaned and inviting. The service was quick. The service person was courteous and I just did a oil change fro regular maintenance. The fallibility was cleaned and inviting. The service was quick. The service person was courteous and explain the overall status my vehicle.. More

Body Shop repairs Just picked up my 2012 VW Passat from the Fairfield VW Body Shop & it looks GREAT. Tony and his team of repairmen do amazing work. It was great gettin Just picked up my 2012 VW Passat from the Fairfield VW Body Shop & it looks GREAT. Tony and his team of repairmen do amazing work. It was great getting into my car and not having a dust or dirt from sitting inside the shop while the repairs were made. I'm a Fairfield VW Body Shop customer for life. Thank you. More

Excellent service for preventative maintenance I had my Touareg in for routine maintenance, I was very well pleased with the service and the service advisor. I feel that they went over and above my I had my Touareg in for routine maintenance, I was very well pleased with the service and the service advisor. I feel that they went over and above my expectations and made sure that I was pleased in every way.. More