Fairfield Volkswagen - Service Center

“WELL INFORMED,” I felt all service was explained in detail and followed up with paperwork. Service personnel kept me updated during service so I knew prognosis at all I felt all service was explained in detail and followed up with paperwork. Service personnel kept me updated during service so I knew prognosis at all times. More

Great service Service was great! Had an oil change and other minor things. Chris at the desk was very pleasant and so nice to work with. Thank you! Service was great! Had an oil change and other minor things. Chris at the desk was very pleasant and so nice to work with. Thank you! More

Excellent service as always! Although I waited longer than usual this time around (standard 50 000 mile service), it was understandable due to a busy holiday Monday. F as always! Although I waited longer than usual this time around (standard 50 000 mile service), it was understandable due to a busy holiday Monday. Friendly staff, knowledgeable and accommodating. Always a happy customer! More

Trustworthy I drive 40 miles passing two other dealerships because I feel I get the best value at Fairfield VW. They explain and demonstrate their service recomme I drive 40 miles passing two other dealerships because I feel I get the best value at Fairfield VW. They explain and demonstrate their service recommendations in a trusting way. More

GTI service Thanks for taking care of me and my GTI. Your dealership went above and beyond to take care of my needs and lend me a vehicle to assist when repairs t Thanks for taking care of me and my GTI. Your dealership went above and beyond to take care of my needs and lend me a vehicle to assist when repairs took longer than expected. More

All the associates I came in contact with were very nice. They we're very helpful and accomidating. I would recommend this center to,people, I do mot always come here because it's too far from my home, so it' They we're very helpful and accomidating. I would recommend this center to,people, I do mot always come here because it's too far from my home, so it's not convenient. More

Repeat customer I am very satisfied with this dealership they are pleasant to deal with, helpful, and reasonable. I have purchased both new and used vehicles from thi I am very satisfied with this dealership they are pleasant to deal with, helpful, and reasonable. I have purchased both new and used vehicles from this dealership as well as having service work performed there More

Prompt Service I was promptly received at the appointed time. The person attending to me (Fong Jiang) was knowledgeable and understood all my issues and helped recti I was promptly received at the appointed time. The person attending to me (Fong Jiang) was knowledgeable and understood all my issues and helped rectify them. More

Washer Pump replacement Liz, my service advisor found an opening very fast, since my washer was not functioning. That can be a dangerous situation with bad winter weather. Yo Liz, my service advisor found an opening very fast, since my washer was not functioning. That can be a dangerous situation with bad winter weather. Your service technicians did a great job with the replacement, and also completed other normal maintenance tasks simultaneously. My car feels newer somehow! More

Golf Service Appointment Very efficient and fully responsive to all concerns I had. A followup appointment was needed and staff was very efficient in arranging it. All issues Very efficient and fully responsive to all concerns I had. A followup appointment was needed and staff was very efficient in arranging it. All issues addressed nicely. More