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Fairway Ford Lincoln

Freeport, IL

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136 Reviews

555 W Meadows Dr

Freeport, IL

61032

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136 Reviews of Fairway Ford Lincoln

November 05, 2013

I Purchased a used Explorer in August of this year. I am extremely pleased with all aspects of the experience. I would highly recommend Fairway Ford to all who ask. Bill Allred More

by whallred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 05, 2013

In April 2013, we purchased a new Escape. I was very pleased with the service of Mark Tanner because he was very sensitive of my need for the comfort of the driver's side seat, and made sure I found the More

by Nanny72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 05, 2013

I would like to take the time to acknowledge a great asset to your team. Jason Bonsky was very helpful and kind in assisting me with great info. He showed much care and was very knowledgeable, I was imp More

by Heartyoubaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bonsky
November 05, 2013

I stopped in a few days ago because my brother is looking for a used car. I typically hate dealing with car salesmen (no offense!), but Jason Bonksy was super friendly. He answered all of my questions, made More

by shawnj44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bonksy
July 29, 2013

Because Brian always either takes me to work or home, he always pleasant, happy person. Never, ever makes you feel like it is chore to take you where you need to go. More

by aibauscher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Altensey
July 18, 2013

The service department has always been great at this dealership. Since moving to Freeport eight years ago we have bought three Ford vehicles and have always used the service department. Brian Altensey More

by doug004
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Altensey
July 09, 2013

Jeremy Kappes was wonderful to deal with very helpful and didn't waste my time like most dealerships. I appreciate all of the teams hard work. More

by lastingmemories_tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kappes
May 03, 2013

Typical car dealership! they tell you how they are the small town dealership with customer service after the sale etc.. Then you buy a car which breaks down a week later and then you see the true side! No More

by bryan268
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Tollers
Jun 06, 2013 -

Fairway Ford Lincoln responded

This is not a true review. You had the opportunity to purchase a warranty when you bought the car and you were told that we would not be responsible for the vehicle. The reason why you came to our store is because it was the best price on the internet. We were not aware of your problem for a month after you bought the vehicle and the vehicle was in good working order when you purchased it. The vehicle you purchased was a nine year old Volkswagen and does not qualify for warranty from the factory and there is no reason I know of why a dealer should be responsible for if a vehicle breaks once purchased. I had also informed the sales person that I would cover a $100 of the repair and that was not to your satisfaction. We were at no time rude to you and follow through with all of our commitment's that you were told when you purchased the vehicle. I don't agree with your un informative slander online as we did nothing wrong in this situation.

April 02, 2013

This is a great dealership and they really work with you to get what you want. Love, Love, Love Chuck, he's a great salesman!! More

by rydvta3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Tollers, Chuck Robinson
February 04, 2013

All I can say is within 5 years, we have bought 5 All I can say is within 5 years, we have bought 5 vehicles (husband, niece, myself). I believe in loyality when proven it is earned. Yes, they earn More

by Carol Reineke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Story