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Falcone Automotive

Indianapolis, IN

4.9
1,701 Reviews
Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you. You can count on it. Why? Because that's my name on the door. Bob Falcone President/CEO Falcone Automotive Falconevss.com
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1930 W 16th St

Indianapolis, IN

46202

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Showing 1,700 reviews

August 05, 2022

Betsy and Falcone have been fabulous to me, with helping me with all my issues. More

by char6722
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Betsy was a pleasure to deal with from the first contact I had with her to picking up my vehicle today. More

by amy.delp
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Three words I would use to Describe Betsy are professional, Knowledgeable and responsive. I arrived at the dealership unexpected because Emails I had sent got sent to spam. This didn’t deter Ms T More

by dbromberek
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Gene Neal is absolutely fabulous! He takes his time and is so patient with you, it makes everything so simple. We feel like Gene is now part of the family. Everyone Falcone has More

by ceeindy
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in service
July 31, 2022

Gene was very kind and helped me take a big step in life and was very informative and detailed More

by saidi
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

Once Falcone received notice of delivery of our car, everything went smoothly with the closing of the deal and delivery of the car. We received very fair value for our trade-in. More

by ericm
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

This is our 2nd purchase from Falcone. We've always been treated well, thus why we keep coming back! I'm forever a Subaru owner! Betsy was great! We learned a lot and she was very thoroug More

by amandakilby1984
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Gene Neal and Jon Wilson made it an amazing experience for us. Would highly recommend this dealership. Staff was very friendly and helpful. More

by lbechner
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Moffett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

Was Excellent service! Extremely helpful! Betsy was Very friendly and made my visit so pleasurable! More

by erica.schlundt
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Vehicle pick up went great. Fast service and Betsy did a great job explaining the vehicle features. All e-mails were promptly addressed. Great experience. More

by bob.toelle
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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