I brought my Suburu Forester in to have the tire checked - it had a nail in it, and I had previously taken it to a tire store, where I was told that it was through the sidewall, and was told there was no option other than a new tire. It didn't look that way to me, so I decided to see what my friends at Falcone Suburu would say. Without knowing that I had had the tire evaluated elsewhere, my service representative said that the nail was near the border between the tread and the sidewall, and said that I had THREE options - plug the hole, replace the tire, or plug the hole and replace the tire only if the plug didn't work. He actually encouraged me to plug the hole, since a slowly leaking tire is not dangerous, rather than spending money a tire I might not need - thereby proving that Falcone Suburu Service is all about customer service, and NOT all about money! At Falcone Suburu, everyone from Sales to Service (in-between) is great!