Had my truck in for oil change care rotation and DTF fluid filled up. I was told 1 to 1/2/ hour service
I waited 4 hours before completion of the work with Mr Cruz totally unconcerned of my request of an update. He kept saying that this is the way things are there.
The truck had no DTF filled and I has to bring it back once buying the fluid myself and have one of the service gentleman ( Mr Alan, a real asset for the company based on his kindness and commitment to service) to complete the job.
I left again and the tired were not inflated. I came back and I had them inflated.
I just discovered that they never rotated the tired.
This place is totally unfriendly with customers and treat people without concern and respect.
Of note, Mr. Alan, Vietnamese American diesel engine service gentleman, was of great help and very pleasant. He might be the only reason I would ever come back to this place and I will not purchase my next vehicle here.
You have good people there, but reconsider to get rid of the bad ones.