Family Ford of Enfield

20000 Mile Service The Service Department is great! Nice people, show genuine concern for their customers! All the service representatives are friendly and make e feel c The Service Department is great! Nice people, show genuine concern for their customers! All the service representatives are friendly and make e feel confident and comfortable! More

Best Dealership Ever! Very attentive but not pushy. They listen to what you want and give you several options that fit into your budget while giving you everything you requ Very attentive but not pushy. They listen to what you want and give you several options that fit into your budget while giving you everything you requested in a vehicle. More

The works. Ken is the best. Kept me updated on the wife's car. Saw no fingerprints after the job was done. Computer was running a little slow. Good job FAMILY FO Ken is the best. Kept me updated on the wife's car. Saw no fingerprints after the job was done. Computer was running a little slow. Good job FAMILY FORD OF ENFIELD. See ya. More

Great Experience It was a pleasure to work with Steve and Owen at Family Ford. They go out of their way to make sure you have great purchasing experience. Besides be It was a pleasure to work with Steve and Owen at Family Ford. They go out of their way to make sure you have great purchasing experience. Besides being helpful and knowledgeable, Owen, came out to the house to pickup a bed cover so I wouldn't have to reorganize my day and delay the delivery of my F-150. Thanks Guys! More

Outstanding experience We went to get info on what we needed to do for when our lease was up. Owen was straight to the point, friendly, answered all of our questions and was We went to get info on what we needed to do for when our lease was up. Owen was straight to the point, friendly, answered all of our questions and was very patient while we had to attend our 1 year old son and making the decision. He did everything to make sure that we got what we were looking for and the whole process was so painless and quick that we are still in shock that we walked out with our new Explorer. We 100% recommend anyone to go to Family Ford at Enfield and talk to Owen. He is always available to answer any questions you might have even months after the purchase. More

Amazing Ford Dealer I have not bought a new car for some time. So I worried about the stories I have heard of sales people being too aggressive and pushy. That worry went I have not bought a new car for some time. So I worried about the stories I have heard of sales people being too aggressive and pushy. That worry went away after meeting Walter. He was concerned about my needs and was very knowledgeable about the car he was selling. I felt comfortable working with Walt. It was a great experience. Everyone did a great job. More

Very thorough and positive Walt Drenzek from Family Ford worked with me to locate the vehicle I wanted. They ended up locating the exact vehicle I wanted. I purchased a Ford Exp Walt Drenzek from Family Ford worked with me to locate the vehicle I wanted. They ended up locating the exact vehicle I wanted. I purchased a Ford Explorer from them. They stayed in touch and gave friendly service. More

Suffiled Couple Receives An Excellent Experience! My wife and I purchased a CPO Ford Explorer at Family Ford. We were very pleased with the excellent service that we received from Steve. He was court My wife and I purchased a CPO Ford Explorer at Family Ford. We were very pleased with the excellent service that we received from Steve. He was courteous, responsive, and a true professional during and after our purchase of our SUV. He still connects with us to this day to ensure that we are truly satisfied with our vehicle. Hat's off to Steve for an excellent experience at Family Ford! More

Outstanding I purchased from Family Ford a new Fusion in 2012 and at that time they were an outstanding organization to deal with. Based on that experience, I re I purchased from Family Ford a new Fusion in 2012 and at that time they were an outstanding organization to deal with. Based on that experience, I returned to look for another vehicle; I was not disappointed. I intended to purchase/lease a new car but ended up replacing my 2007 Cadillac with a CPO 2014 Taurus (a beautiful car). Steve's patience and understanding through the whole process was refreshing. He suggested and went over several options with me and when he didn't know the answer to a question, he would get the answer. He was absolutely one of the best and easy going sales rep I've dealt with. More

Reliable Service I have been going to Family Ford since purchasing my Fusion in 2011. I have always been treated fairly and the work has been done in a reasonable amo I have been going to Family Ford since purchasing my Fusion in 2011. I have always been treated fairly and the work has been done in a reasonable amount of time. This is important as I usually wait while the vehicle is being serviced. The communication is straight forward - no pressure to have things fixed that aren't broken. More