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Family Ford of Enfield
Enfield, CT
2,097 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,097 reviews
June 16, 2026
I was happy all the issues were addressed Andrew answered all my questions and concerns all my questions and concerns More
by nkhomichuk
Verified Customer
June 14, 2026
I recently purchased a vehicle and had an absolutely outstanding experience from start to finish. John, my salesperson, was incredibly knowledgeable, patient, and genuinely focused on helping me find th outstanding experience from start to finish. John, my salesperson, was incredibly knowledgeable, patient, and genuinely focused on helping me find the right vehicle without any pressure. Billy, the Sales Manager, went above and beyond to make the entire process smooth and stress-free, ensuring I received a great deal and exceptional customer service. Brandon in Finance was equally fantastic. He took the time to explain everything clearly, answered all of my questions, and made the paperwork process quick and easy. The professionalism, kindness, and dedication shown by John, Billy, and Brandon truly exceeded my expectations. Buying a car can sometimes be overwhelming, but this team made it enjoyable and hassle-free. I couldn't be happier with my purchase and highly recommend this dealership to anyone looking for an honest, friendly, and customer-focused car buying experience. Thank you all for making this such a great experience! More
by nikole.goodman1
Employees Worked With
John, Billy, Brandon.
June 13, 2026
Long time waiting. Slow with updates. Ford has to long a lead time on parts. 5 weeks and 1 day to fix. Slow with updates. Ford has to long a lead time on parts. 5 weeks and 1 day to fix. More
by nate42
June 08, 2026
Service got me in and out same day. They were very helpful to me. Thanks They were very helpful to me. Thanks More
by wbabbittADT
Employees Worked With
June 06, 2026
No pressure. Willing to work with you. Been dealing with family ford for 20 years Willing to work with you. Been dealing with family ford for 20 years More
by CLOUGHMAN
June 05, 2026
Andrew is so professional and helpful. Makes it worth coming just for him alone. The facility is clean, friendly, and in a great location. Service was timely. Makes it worth coming just for him alone. The facility is clean, friendly, and in a great location. Service was timely. More
by ANDY8864
Employees Worked With
June 05, 2026
I feel like a star whenever I walk onto the sales floor. I'm greeted with hellos and handshakes from a number of salesmen. Then I walk over to the Service Center and once again greeted with smiles and multi I'm greeted with hellos and handshakes from a number of salesmen. Then I walk over to the Service Center and once again greeted with smiles and multiple people asking how I've been doing. A+ for an overall grade of the entire dealership. More
by thebiga25
June 04, 2026
Everyone was absolutely the greatest and it was the best experience at a dealership I've ever had. Brendon was also wonderful and so patient with me and made sure I understood everything. I would absolutely experience at a dealership I've ever had. Brendon was also wonderful and so patient with me and made sure I understood everything. I would absolutely recommend John and the dealership again. More
by gwilkins62
Employees Worked With
John Tranghese
May 31, 2026
I always feel so welcomed there and Agnes always goes the extra step to make sure that happens extra step to make sure that happens More
by PAMELAJRICHARD
