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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.7
1,168 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,168 reviews

June 01, 2023

Family Ford has always been there and done a good job for me. The service people, (especially Agnes), are always polite, professional, and knowledgeable. More

by bruce.dennis51
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Family Ford of Enfield responded

Bruce, We are very happy to hear Agnes provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 30, 2023

Friendly and accommodating service provided. On schedule and on time and the chargers were less than anticipated. . More

by Gasparinojoseph
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Family Ford of Enfield responded

It has been a pleasure serving you, Joseph. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield!

Helpful
May 30, 2023

I have all my service done there. Agnes in service is great. She always takes care of me even in a emergency situtation More

by Ezak195
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

Helpful
May 28, 2023

I set up an appointment online. The flyer I got in the mail listed the hours for service on it. Open til 8:pm on Thursday, great. Hours listed online said appointment available for More

by Ljp7629
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Family Ford of Enfield responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Helpful
May 28, 2023

Had the Mustang in for an oil change and tire rotation. Everything was on time and convenient. Waiting area is very nice. More

by bob.barrow
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Family Ford of Enfield responded

Thank you so much for your kind words, Bob, and for taking the time to leave us this wonderful feedback!

Helpful
May 26, 2023

My car was taken in on time and the service was completed earlier than expected. Ken is always a pleasure to work with. More

by LMLALLY51
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 26, 2023

Good service location. No hassle options on scheduled service. They recommend oil, tire rotation and 3 year brake fluid change. I never rotate tires. So they just did oil a More

by draftsman340
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 25, 2023

Very easy, friendly people. Love my new car I would go back and recommend anyone to go to Family Ford More

by gail0709
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Family Ford of Enfield responded

Gail, Thank you so much for choosing Family Ford of Enfield! Congrats on your new purchase, and let us know if we can be of any more assistance!

Helpful
May 24, 2023

Gary had helped me buy a car in 2020 so when it came time to buy another car, I knew Gary was the one to go to. Gary worked with my budget and idea for down payment and monthly payment and was able to get me More

by Rmurray222
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Family Ford of Enfield responded

Thanks for your feedback on your recent visit to Family Ford of Enfield. It's great to hear that Gary was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

Helpful
May 24, 2023

Easy quick experience. They quoted me approximate price and time for the maintenance I needed. More

by MATHEWGAGNON
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

Helpful
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