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Family Ford of Enfield

Enfield, CT

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Employees
Reviews
Vehicles
4.7
2,198 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 2,198 reviews

October 23, 2026

Very easy to set up and schedule a service in my driveway - super convenient More

by Robbfrederick92
Recommend Dealer
Yes
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Oct 23, 2026 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2026

My service appointment went very well very happy with their work The whole service department does a great job I really like how they do a video of your truck and explain everything and send it to you More

by BSGOWDY
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Oct 23, 2026 -

Family Ford of Enfield responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 22, 2026

The service was exceptional. Everyone was very professional and the work was done in a timely manner More

by LADYBUGGMA35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2026 -

Family Ford of Enfield responded

We’re glad the service on your Ford Bronco Sport was completed promptly and met your expectations. Your feedback about our professional approach means a lot to our service team.

October 17, 2026

Been going too family ford for many years always recieved excellent service and customer service More

by jmart0095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2026 -

Family Ford of Enfield responded

Our service department has enjoyed caring for your Ford F-150 over the years. Your kind words about our customer service mean a great deal to our team.

October 14, 2026

Service was very good! Took care of the recalls and new back brakes. Also flushed our the coolant and changed the air filter. Every one was friendly. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2026 -

Family Ford of Enfield responded

We’re glad the service on your F-150 went smoothly, from handling the recalls and installing new rear brakes to flushing the coolant and replacing the air filter. Your kind words about our team’s friendliness mean a great deal to us.

October 10, 2026

Very good They offered water, good sitting area They were very plesant and told me that it would be done in the time they told me More

by TOMMOKAWK1965
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Oct 10, 2026 -

Family Ford of Enfield responded

We’re pleased we could offer you water and a comfortable seating area, and it’s wonderful that our staff made you feel welcome throughout your visit. Knowing the service was completed as promised means a lot to our service department.

October 08, 2026

Very professional, punctual and efficient Agni was great. I like the fact they they brought me out back to show me the issue with the truck More

by Mikeg1665
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Oct 09, 2026 -

Family Ford of Enfield responded

Our service team appreciated the opportunity to diagnose and explain the issue with your Ford F-150. Knowing you found our approach prompt, organized, and attentive, and that Agnes guided you through the process, means a lot to us. Thank you for the five-star review.

October 07, 2026

Pick up and drop off valet service is awesome. Can’t get any easier than that More

by Rogerfontaine7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda Darby
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Oct 07, 2026 -

Family Ford of Enfield responded

Our service team enjoyed coordinating the pick up and drop off valet service for your F-150 Hybrid. Knowing it made the process so effortless means a lot to us.

October 06, 2026

Nice people, was welcomed as soon as I arrived. Work was well explained and wait time estimate was just about right. More

by Jpdearborn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

Family Ford of Enfield responded

Knowing you felt welcomed and that our explanations and wait time estimate met your expectations means a lot to our service team. Thank you for trusting us with your Ford F-150 and for the five-star rating.

October 05, 2026

Friendly, timely service! Family ford is my prefered repair and maintenance service shop, they are always friendly and supportive of me and my vehicle. Agnes is always helpful More

by JMASSE1
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
Print
Oct 06, 2026 -

Family Ford of Enfield responded

Hearing that you found our service friendly and timely means a lot to us. We’re glad our service department remains your preferred repair and maintenance shop for your Ford Explorer. Knowing that Agnes kept you informed about your Explorer’s needs is rewarding.

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