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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.7
2,132 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 2,132 reviews

July 28, 2026

Very fast very simple and very transparent with everything. Andrew was a great help and a very charismatic person More

by ANTHONYDENIGRIS491
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
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Jul 28, 2026 -

Family Ford of Enfield responded

Thank you for sharing your experience. We’re pleased the service on your Ford F-150 was swift, straightforward and transparent. Andrew is delighted his assistance and engaging manner made a difference, and we look forward to serving you again.

July 28, 2026

As always, the maintenance staff is always on top of what my truck needs! Thanks!! More

by cthomaswhitehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Family Ford of Enfield responded

It’s wonderful to hear our maintenance staff continues to anticipate what your Ford F-150 needs. We appreciate your ongoing trust in our team. Andrew and the crew look forward to serving you again.

July 27, 2026

They always take care of me. I bring my whole fleet to them. Agnes is very professional. I've been dealing with her for 15 years and she always does a great job. More

by JKTHURZ
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Jul 27, 2026 -

Family Ford of Enfield responded

We’re honored that you’ve relied on us for your Ford fleet for 15 years. It’s great to hear that Agnes’s professional service continues to meet your needs. We look forward to caring for your vehicles in the years ahead.

July 27, 2026

Excellent customer service, I highly recommend them The service department was very professional Agnes and Dave who ran the shuttle are very accommodating to other customers. I highly recommend family Ford More

by stevenperriolat
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Jul 27, 2026 -

Family Ford of Enfield responded

Learning that our service department treated you so professionally and that Agnes made your shuttle ride accommodating is wonderful. Thank you for recommending us, and we hope your Ford Explorer continues to run smoothly.

July 26, 2026

Jacob (I think that is his name) the at home service tech is awesome. He should be training the others who work in the shop. Considerate with rotating tires. Not bouncing them and ramming an air gun on the s More

by Bri.duperre
Recommend Dealer
Yes
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Jul 26, 2026 -

Family Ford of Enfield responded

What a pleasure to hear that our at-home service technician handled your Ford Bronco’s tire rotation with such care. We’ll share your praise with the shop team so they can learn from his approach. Thank you for trusting us with all of your Ford specialty vehicles.

July 25, 2026

Terrific follow up, explained future service needs with me. Great customer service Lol funny Ha! More

by Scottcolumbo
Recommend Dealer
Yes
Employees Worked With
Agnes and Andrew
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Jul 25, 2026 -

Family Ford of Enfield responded

It’s wonderful to hear our follow up and clear explanation of upcoming services resonated with you. We’re glad the team could keep things engaging while working on your Ford Mustang. Thank you for sharing your experience.

July 23, 2026

5 Excellent. He stayed on top of the work and kept me informed. No complaint at all and will ask for him next time!! More

by RANDALLCOLLINS
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
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Jul 23, 2026 -

Family Ford of Enfield responded

We’re pleased our service team kept you informed throughout the work on your Lincoln MKZ Hybrid. Thank you for your feedback, and we look forward to helping you again.

July 23, 2026

I am now 73 and have worked in the automotive industry all my life, over 45 years. Family Ford Of Enfield is the only, I mean the only dealership that I ever could rate on the positive scale. More

by Nade
Recommend Dealer
Yes
Employees Worked With
Greg
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Jul 23, 2026 -

Family Ford of Enfield responded

Hello, thank you for the five-star rating. Feedback like yours is especially meaningful given your 45 years in the automotive industry. We’re glad our Ford service for your Taurus met your expectations and look forward to helping you again.

July 22, 2026

Reliable, courteous, reputable, customer and service oriented. Family Ford of Enfid is a great place to buy a vehicle. More

by asilyehslub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2026 -

Family Ford of Enfield responded

Thank you for noting our team’s reliability and courteous service. We’re glad your Ford service visit left a positive impression and appreciate your trust. We look forward to taking care of your vehicle needs in the future.

July 22, 2026

Service is very mediocre. Time to complete work, communication, quality of workmanship ie you always need to check what was done and often bring the vehicle back to finish th More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keli Morin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Family Ford of Enfield responded

Stan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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