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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.7
2,176 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 2,176 reviews

September 11, 2026

Service department has taken care of my trucks and all is well. Thank you to the awesome staff of Family Ford More

by kennedy.joe78
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
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Sep 11, 2026 -

Family Ford of Enfield responded

Knowing your Ford F-150 is running well after service is rewarding for our team. We appreciate your trust and five-star rating.

September 11, 2026

Melinda was great to work with, she got my tires ordered and set up a time for my service. I’ve always been treated fair at family ford More

by KDHUNTS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melinda
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Sep 11, 2026 -

Family Ford of Enfield responded

We’re glad you always feel treated fairly and that arranging your tire service was straightforward. Our service team is pleased we could order your tires and set up service for your Ford F-150.

September 08, 2026

Andrew and the team at family ford have gone above and beyond to help keep our fleet of vans safe and operational with minimal down time. More

by Abristol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

Family Ford of Enfield responded

Your Ford Transit-350 fleet is in great hands. Andrew and our service department are pleased we could keep them safe and operational with minimal downtime, and your praise means a lot to us.

September 04, 2026

Family Ford of Enfield was very cooperative, efficient, and professional in their handling of their service to my vehicle. More

by Wnking1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 05, 2026 -

Family Ford of Enfield responded

Collaboration and efficiency are at the core of how our service department operates. Knowing our professional service on your Ford Maverick earned your praise means a great deal.

September 03, 2026

Fast friendly service very knowledgeable very professional. Really liked the video they sent me showing what services they preformed. That was a first for me More

by Trsullivan260
Recommend Dealer
Yes
Employees Worked With
Stephen Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Fitzgerald
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Sep 03, 2026 -

Family Ford of Enfield responded

Your note about the video walk-through highlights our commitment to keeping you informed. We’re pleased you found our team fast, friendly, and professional during your Ford Edge purchase.

September 03, 2026

Both Greg and Eric (tech) are both assets to Enfield Ford. Very professional, explanations in detail of what they are doing to the vehicle before proceeding. More

by elksaes
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
Print
Sep 03, 2026 -

Family Ford of Enfield responded

Your note about our detailed explanations before working on your Ford Explorer highlights our commitment to transparency. Knowing that our professionalism met your expectations means a great deal to our service department.

September 02, 2026

Great customer service. I needed warranty work and they got me a loaner car and kept me updated constantly. More

by KYLEPNORTON
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
Print
Sep 02, 2026 -

Family Ford of Enfield responded

We’re glad we could keep you mobile with a loaner vehicle and provide regular updates while your Ford F-150 was in for warranty work. Hearing that our approach kept you informed and mobile means a lot to our service team.

September 02, 2026

The whole process was quick and easy. Wich is why I normally use Family Food for service. More

by WILLIAMUNDERWOOD
Recommend Dealer
Yes
Employees Worked With
The tech that came out was named Jake. I don't recall the person I made the appointment with name.
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Sep 02, 2026 -

Family Ford of Enfield responded

Hearing that our service process felt quick and easy means a lot to our service department. We appreciate your loyalty and look forward to serving you and your Ford F-150 again.

September 01, 2026

As expected. Good communication. No issues. Comfortable waiting area and professional customer support. 1:30 minutes seems a little long for the work performed. More

by happyharrison
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Sep 01, 2026 -

Family Ford of Enfield responded

Knowing our clear communication and comfortable waiting area met your needs means a lot to us. Hearing that our customer support felt professional and seamless is particularly gratifying. We understand a 90-minute wait felt long and appreciate your patience during the service on your F-150.

August 31, 2026

Always a good experience when I have my truck serviced at Family Ford. Very friendly, quick and fair prices. They even offer a mobile service which I used for a quick software update. No cost and super ea More

by jketch70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Family Ford of Enfield responded

We’re glad you consistently find our service friendly, efficient, and fairly priced for your Ford F-250. It’s rewarding to know our mobile service and complimentary software updates made maintenance effortless. Thank you for your loyalty and for choosing us for both service and purchases.

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