Family Ford of Enfield - Service Center

Fast, friendly service Service dept is always accommodating and explains what is recommended. Staff is friendly and knowledgeable. They got my vehicle in right away and diag Service dept is always accommodating and explains what is recommended. Staff is friendly and knowledgeable. They got my vehicle in right away and diagnosed not only the issue I had, but also found a problem with my battery. More

Service appt Great service never and issue getting an appointment and always get the work done when I need it. Would recommend to anyone looking for a ford dealers Great service never and issue getting an appointment and always get the work done when I need it. Would recommend to anyone looking for a ford dealership More

Late night Had two flats (pot hole). This dealership fixed my car even though they were minutes from closing. I really appreciate not being stuck for two days! Had two flats (pot hole). This dealership fixed my car even though they were minutes from closing. I really appreciate not being stuck for two days! More

Great service Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no que Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no questions asked. Explorer was fixed and I am satisfied with the service. More

The staff was extremely helpful, prompt, and to the point.. I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that need I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that needed to be dealt with. Very much appreciated... More

Excellent in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service i in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service in the future More

Very Good Service I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. More

Service dept. worked with my schedule parts for recall had to be ordered causing a several day wait otherwise would give a five star rating for this particular service visit to family ford parts for recall had to be ordered causing a several day wait otherwise would give a five star rating for this particular service visit to family ford More

GREAT EXPERIENCE GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPE GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPERIENCE AND CAR WAS CLEAN WHEN WORK WAS DONE More

Communicative, helpful, effective When my car had issues after buying it preowned I brought it to the closest Ford Dealer. I’m glad Family Ford was that dealer. They took care of my is When my car had issues after buying it preowned I brought it to the closest Ford Dealer. I’m glad Family Ford was that dealer. They took care of my issues and communicated with me throughout the process. My vehicles has never run better. They even covered a TSB initially & typically a service associated with a fee. More