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Gary Craven

Overview Reviews (109) Inventory (144)

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Gary Craven

Sales Consultant

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

i care and i am patient with my customers

Contact Me

5.0

109 Reviews

i care and i am patient with my customers

Overview Reviews (109) Inventory (144)

Dealership Experience

17 yrs, 1 mo

Industry Experience

36 yrs, 1 mo

Specialties & Trainings

sales department

customer support , service

5.0

109 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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109 Reviews of Gary Craven

August 16, 2026

Dealership Rating

Employee Rating

This dealership made buying a car easy. They made sure all of our concerns were heard and handled appropriately. They made sure all of our concerns were heard and handled appropriately. More

by kellytweety04

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brendan Miller

Aug 16, 2026 -

Family Ford of Enfield responded

Having every concern heard and addressed is central to how we approach each purchase. We’re glad buying your Ford Edge was easy from beginning to end.

June 06, 2026

Dealership Rating

Employee Rating

No pressure. Willing to work with you. Been dealing with family ford for 20 years Willing to work with you. Been dealing with family ford for 20 years More

by CLOUGHMAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gary Craven

Jun 06, 2026 -

Family Ford of Enfield responded

Thank you for trusting us for the past 20 years and for your recent Ford Explorer purchase. Gary and our team are glad we could provide a no-pressure, flexible experience. We look forward to serving you again.

May 23, 2026

Dealership Rating

Employee Rating

Great ford dealership,I really appreciate Gary and how he handled making it a great experience for my wife and I. handled making it a great experience for my wife and I. More

by Scr673

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gary Craven

May 23, 2026 -

Family Ford of Enfield responded

Thank you for choosing Ford and for mentioning Gary’s help. It’s great to hear he made the leasing process smooth for you and your wife. We look forward to welcoming you back.

May 17, 2026

Dealership Rating

Employee Rating

Very professional staff. Employee pricing and rebate didn't require you to jump through hoops like other dealerships. Very straight forward process from appointment through Employee pricing and rebate didn't require you to jump through hoops like other dealerships. Very straight forward process from appointment through final sale. Extremely positive experience. More

by escapeowner

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 17, 2026 -

Family Ford of Enfield responded

We appreciate your feedback and are glad our staff provided a professional and straightforward experience. It’s wonderful to hear the Ford Escape pricing and rebate process felt hassle-free. Gary thanks you for choosing your new Ford Escape.

May 15, 2026

Dealership Rating

Employee Rating

Great ford dealership Gary was a great railmen, very helpful I would my next ford at family ford helpful I would my next ford at family ford More

by Scr673

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gary Craven

May 15, 2026 -

Family Ford of Enfield responded

It’s fantastic to hear that Gary provided such helpful assistance with your new Ford purchase. Thank you for trusting our team and we look forward to helping you find your next Ford.

May 07, 2026

Dealership Rating

Employee Rating

H e was good. you need more people like him.he took care of us. you need more people like him.he took care of us. More

by BERMUDEZOTILIO71

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 07, 2026 -

Family Ford of Enfield responded

It’s wonderful to hear that Gary took such good care of you during your purchase of the used Chevrolet Silverado 1500. Thank you for the five-star rating and for sharing your experience.

March 18, 2026

Dealership Rating

Employee Rating

Gary was great. Very responsive and on top of everything. I will go back there Very responsive and on top of everything. I will go back there More

by duberichard

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Mar 18, 2026 -

Family Ford of Enfield responded

We’re glad to hear Gary’s service was great. His responsiveness and attention to detail stood out. We look forward to your next visit for your Ford F-150.

March 05, 2026

Dealership Rating

Employee Rating

Very nice people to work with. Steve Fitzgerald has done a great job as our sales person. Rick Gordon went above and beyond locating my exact and specific Ford F150. I am looking Steve Fitzgerald has done a great job as our sales person. Rick Gordon went above and beyond locating my exact and specific Ford F150. I am looking forward to a long and happy relationship with the Family Ford Teams. More

by peter@westfieldplating.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Stephen Fitzgerald, Rick Gordon, Karina Popoli-Sarat

Mar 05, 2026 -

Family Ford of Enfield responded

Thank you for your feedback. We’re pleased Stephen provided great support and that Rick located your exact Ford F-150. We look forward to a long and happy relationship ahead.

February 28, 2026

Dealership Rating

Employee Rating

The deal was worked out quickly and painless. Was looking for a little more for trade in but they have to make a living also. The staff at Family Ford are very good all the way from sales person Was looking for a little more for trade in but they have to make a living also. The staff at Family Ford are very good all the way from sales person to sales manager to General Manager. Would recommend them to anyone looking to purchase a new vehicle they bend over backwards to accommodate their customers. More

by Edward graves087 @gmail.com

Verified Customer

Recommend Dealer

Yes

Feb 28, 2026 -

Family Ford of Enfield responded

Thank you for highlighting our team’s efforts from sales through management. We’re glad the process was quick, transparent, and fair on your trade-in. Congratulations on your new Ford F-350 and thank you for recommending us.

May 02, 2025

Dealership Rating

Employee Rating

Everyone was very professional and courteous. My oil change and tire rotation was completed in record time. My oil change and tire rotation was completed in record time. More

by KMANZER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Agnes Pusztai , Ken Brown

May 02, 2025 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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