Family Motors Acura

Great customer service Sales personal and all team members very helpful , good deals on cars walked in and drove out with a nice car I would recommend this dealership to fr Sales personal and all team members very helpful , good deals on cars walked in and drove out with a nice car I would recommend this dealership to friends and family me and my wife happy with overall experience of buying a car More

Oil change and inspection was great The service here was great . Fast service with great customer service. Explained everything well and was in and out within an hour. Also loved the fre The service here was great . Fast service with great customer service. Explained everything well and was in and out within an hour. Also loved the free car wash. More

Very courteous, promt and honest. Love them. I would definitely recommend the dealer and its staff. Everyone is friendly and upfront. I feel very welcome all the time. I don't feel like I am bein I would definitely recommend the dealer and its staff. Everyone is friendly and upfront. I feel very welcome all the time. I don't feel like I am being taken advantage of. They have my 2006 Acura running like when I first vought it. More

Quick service, great people I was told we’d be waiting around 1.5 hrs for my oil change and all the inspections needed for my vehicle, but I waited half that time. While doing so I was told we’d be waiting around 1.5 hrs for my oil change and all the inspections needed for my vehicle, but I waited half that time. While doing so, I was eye-ing a new vehicle that I may be trading my “old” one for in a few months. Bakersfield Acura has impeccable service that it makes it hard to leave the company! More

Quick and Efficient I am so glad Bakersfield Acura has the Express Lube Service... it is really Express!!! The best part is that they don't compromise service. Staff very I am so glad Bakersfield Acura has the Express Lube Service... it is really Express!!! The best part is that they don't compromise service. Staff very attentive and friendly! Thank you! More

Transmission problems After continuing to have transmission problems with my car , Alex did his best to have it replaced. I was very happy with his customer service. Thank After continuing to have transmission problems with my car , Alex did his best to have it replaced. I was very happy with his customer service. Thank you Alex . More

Routine servicing of 2016 MDX at approximately 44,000 miles Bakersfield Acura is and has been "my" dealership for many years and I have both my 2006 RL and my wife's 2016 MDX and the Service Department is excel Bakersfield Acura is and has been "my" dealership for many years and I have both my 2006 RL and my wife's 2016 MDX and the Service Department is excellent! I usually deal with Alex and he does an excellent job of gaining understanding of what I may need on either car and then sets about to deliver what is expected. I wouldn't think of going anywhere else. More

Easy and great staff I take my MDX for oil changes and maintenance , and every time the staff is great, especially Aaron and I'm in and I never have a long wait time I take my MDX for oil changes and maintenance , and every time the staff is great, especially Aaron and I'm in and I never have a long wait time More

Just took car in for oil change I gave 5 stars because Omar was awesome. He called with the amount and the suggestions for new filters and was very quick in his responses to me. I gave 5 stars because Omar was awesome. He called with the amount and the suggestions for new filters and was very quick in his responses to me. More

Excellent Customer Service Excellent service. My grandson and I were met immediately in the service bay. Service B1 was quick, less than an hour and included a car wash. Service Excellent service. My grandson and I were met immediately in the service bay. Service B1 was quick, less than an hour and included a car wash. Service representative came to talk to me twice. No surprises. Courteous. What I want when servicing my car. More