Family Motors Acura

Been a customer for 3 years I usually have the best service at Acura and the Reps go above and beyond to make my wait quick and comfortable. But this last time I went in for an o I usually have the best service at Acura and the Reps go above and beyond to make my wait quick and comfortable. But this last time I went in for an oil change the rep was not so friendly and he seemed bother when I asked for a shuttle. More

efficient The technician was attentive and friendly. He displayed knowledge of the parts in my car and asked if I wanted the items replaced, He was not pushy or The technician was attentive and friendly. He displayed knowledge of the parts in my car and asked if I wanted the items replaced, He was not pushy or demanding. Appreciated the fast service and car wash. More

Very fast and efficient service. They answered all my questions and concerns. They took the time and effort to explain the process. Completed the job in a timely manner. Will definite They answered all my questions and concerns. They took the time and effort to explain the process. Completed the job in a timely manner. Will definitely continue to use this dealership in the future. More

New Acura MDX Purchase Jose's product knowledge of the vehicle and follow-up over a period of 30-days was exceptional! The experience made me feel very comfortable in making Jose's product knowledge of the vehicle and follow-up over a period of 30-days was exceptional! The experience made me feel very comfortable in making my final decision. More

Went in for a recall. I recently visited Bakersfield Acura and Omar once again did a fantastic job in making sure my vehicle was ready for me as quickly as they could. His I recently visited Bakersfield Acura and Omar once again did a fantastic job in making sure my vehicle was ready for me as quickly as they could. His efficiency with handling work orders is the reason why I will continue to come back for service on my car. More

Car buying experience The salesman were very helpful and went the extra mile to make sure I got the new car I wanted. It was very much appreciated! The salesman were very helpful and went the extra mile to make sure I got the new car I wanted. It was very much appreciated! More

Battery issue The team was super helpful, quick and efficient. David, Omar, Danny, Corey and Johnny really helped me out when my battery died. Turned out to be no g The team was super helpful, quick and efficient. David, Omar, Danny, Corey and Johnny really helped me out when my battery died. Turned out to be no good. Thanks guys, really appreciate the man power. Hope to get that employee discount on the rims soon. 👍 More

Guest Needed general service - oil change/lube job for my car. Overall generic maintenance and testing. Battery was low so it was replaced. Very expe Needed general service - oil change/lube job for my car. Overall generic maintenance and testing. Battery was low so it was replaced. Very expeditious service. More

Happy I am happy the standard of service has stayed consistent with what I am used to with another ownership change. I am also pleased that Kelly is there t I am happy the standard of service has stayed consistent with what I am used to with another ownership change. I am also pleased that Kelly is there to offer courtesy transportation. He is a wonderful asset. More

Great experience! Well I didn't expect I would walk out that same evening with a brand new car! I came just to test drive and ended up finding a car I loved. Jose did a Well I didn't expect I would walk out that same evening with a brand new car! I came just to test drive and ended up finding a car I loved. Jose did a great job at being professional and answering all of our questions. I feel reassured he will help us in the future for anything and that is a great feeling. Jose did go out of his way fixing our concerns with the car and I appreciated that. More