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Family Toyota of Arlington

Arlington, TX

4.7
1,832 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,832 Reviews of Family Toyota of Arlington

January 25, 2018

Not necessarily the dealer ship but my salesperson was aweso Would have given 5 stars but was very turned off by my initial experience with a salesperson and sales manager. However, I gave them another chance an More

by Chad Beasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tackett, Nick Lipinski
Jan 27, 2018 -

Family Toyota of Arlington responded

Chad, We are glad to hear you gave us another chance, and that your car-buying experience with the team ended up being excellent. Our goal is to make every experience worthy of 5-stars, and I'm disappointed your overall impression did not meet those expectations. I would appreciate the opportunity to speak with you to learn about how we can improve. Would you mind reaching out to me with your preferred contact information? Best regards, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

January 24, 2018

No Hassle and Simple Had a great time with Zoe, she treated my family well and got me into the car I wanted at a good price. Thats all you can hope for when buying a car. More

by TinyFish214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe A. AVERY
January 23, 2018

Good Experience I chose Andrei as my sales consultant based on earlier published reviews, and was very pleased. He was patient and very thorough in showing and explai More

by Rich Copeland
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Nick Lipinski
Jan 23, 2018 -

Family Toyota of Arlington responded

Rich, thank you for taking the time to leave such a wonderful review. Our team strives to provide our customers with a satisfying experience and it is a pleasure to hear they continue to achieve that goal. Should you need any further assistance, please do not hesitate to reach out to us. We appreciate your business and look forward to seeing you again in the future.

January 20, 2018

great place Friendly, knowledgeable, with excellent customer service. I bouht a new Avalon from them last summer and returned to buy a used Corolla in January. O More

by TboneTexVa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Josh Tackett, Daniel Youssefzadeh
Jan 21, 2018 -

Family Toyota of Arlington responded

Congrats on the new Corolla! We are so happy to know that you enjoyed our services on more than one occasion. Please let us know if there is anything else we can help you with. Thank you so much for the amazing review and we look forward to helping you again!

January 20, 2018

Painless Josh was very down to earth, friendly, courteous and very helpful. He worked really hard to get us the vehicle we wanted for our son. I would say he w More

by Presentforson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tackett, Nick Lipinski
Jan 21, 2018 -

Family Toyota of Arlington responded

Congrats on the new car! We hope your son enjoys his new car. We are so happy to know that Josh went above and beyond to help you find the right vehicle. Let us know if there is anything else we can help you with. Thank you so much for the amazing review and we hope you visit us again!

January 19, 2018

Summary of experience Zoe Avery was my Toyota Relationship Consultant. She was extremely helpful and friendly during my time meeting with her on my car purchase. Insofar I More

by DylanSWood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe A. Avery.
Jan 20, 2018 -

Family Toyota of Arlington responded

Hi Dylan, thank you for sharing your five-star experience with Zoe. We appreciate the recommendation, and we're glad that you had a great visit. If you need anything else, then don't hesitate to contact us. We look forward to your next visit.

January 18, 2018

Purchased used Honda Civic Great sales service, sales consultant was knowledgeable and attentitive. The dealership has a family atmosphere and the whole car buying process was More

by Davedc23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Avery
Jan 18, 2018 -

Family Toyota of Arlington responded

Hi Dave, Thank you so much for taking the time to write a review. We are thrilled to hear Zoe provided you with knowledgeable and attentive service. Congratulations on your brand new ride! We appreciate your loyalty and business.

January 15, 2018

Excellent Experience! I really appreciate Dontha, Daniel, and Danny with assisting my wife and I with our purchase of a CHR. They were very welcoming and kind to my wife, d More

by MR2RENEGADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontha Robinson, Danny (VU) Tran, Daniel Youssefzadeh
Jan 15, 2018 -

Family Toyota of Arlington responded

Hello, It is so great to read you are happy with your new CHR! Dontha, Daniel, and Danny were more than happy to help you and your family with your purchase and we look forward to working with you again. Come back and see us anytime.

January 15, 2018

Needed an to trade my car I went to this dealership to trade in my car and see if I could get another car. Thanks to Paul Ward I came out of the dealership with a brand new ca More

by Chance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Jan 15, 2018 -

Family Toyota of Arlington responded

Hi Chance, Congrats on your 2018 Toyota Corolla! Thank you for taking the time to share your experience with Paul and your recommendation. Contact us if you need anything.

January 15, 2018

It was a wonderful experience working with Nick! He was in constant communication and very responsive to every question. It was very easy to reach him. I even recommended my sister to buy a car from More

by bnguyen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
Jan 15, 2018 -

Family Toyota of Arlington responded

That's great to hear! We're so glad you enjoyed helpful communication and quality service from our team. We look forward to working with you again.

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