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Family Toyota of Arlington
Arlington, TX
1,834 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,834 Reviews of Family Toyota of Arlington
November 06, 2017
Great friendly quick service. Both Josh and Derrick did not acted like typical sales people they were more like customer service reps who helped me make the decision. There were no Both Josh and Derrick did not acted like typical sales people they were more like customer service reps who helped me make the decision. There were no pressure sales tactics. Josh and Derrick presented all the information to me upfront and answered all my questions best to their knowledge. Daniel the finance person was really friendly and knowledgeable. Daniel explained everything in detail to me and answered all my questions. I will definitely be recommending people over Family Toyota. More
by legendsaleem
Employees Worked With
Derrick (D-Mick) Mickens, Josh Tackett, Daniel Youssefzadeh
November 06, 2017
Not a family I guess they care more about making money, then the concept of "family." My sister-in-law did not have a job. She was checking out cars for a future p I guess they care more about making money, then the concept of "family." My sister-in-law did not have a job. She was checking out cars for a future purchase after securing a job. But they took her 3000.00 savings and approved of her loan. No wonder the housing market crashed. Also, who charges a 995.00 warranty that they claim "brings more value to the car." Once you leave the lot, your car is worth as much as a used car. More
by sly
Employees Worked With
Brian Reyes, Tony Marquez
November 04, 2017
Great experience. Bought a used Mazda 3 from Peter Terry. He was very helpful, friendly, knowledgeable, and fun. Family Toyota is Arlington is a great place to buy a Bought a used Mazda 3 from Peter Terry. He was very helpful, friendly, knowledgeable, and fun. Family Toyota is Arlington is a great place to buy a car. More
by Shabec
Employees Worked With
Nick Lipinski, Peter Terry
October 31, 2017
"I Felt Right at Home" Thank You Mr. Robin for your professionalism in attending to me when I brought my vehicle in for servicing recently! Mr. Robin does not hesitate t Thank You Mr. Robin for your professionalism in attending to me when I brought my vehicle in for servicing recently! Mr. Robin does not hesitate to offer assistance, and, with sincerity! I am not one for reviews, but I had to take the time to acknowledge Mr. Robin. I appreciate you making me "feel at home" Mr. Robin! Have a GREAT DAY - ALWAYS!! More
by Miss M
Employees Worked With
Mr Robin
October 30, 2017
Exceeded All Expectations In searching for the perfect vehicle, I reached out to numerous dealerships and ultimately visited 4 dealerships before venturing into Family Toyota. In searching for the perfect vehicle, I reached out to numerous dealerships and ultimately visited 4 dealerships before venturing into Family Toyota. I conversed with Dontha regarding my wants and needs in a vehicle prior to coming and he ensured that Andrei had all information necessary prior to my appointment. Andrei made the entire car buying experience stress and hassle free. I have never met a sales person as knowledgeable as he is. Andrei walked me through the differences in the 2015, 2016, and 2017 models, discussed the trim packages and what each had to offer and explained the promotions that were available on each. He helped me select a car to test drive and walked me through all of the features and how to use them before I test drove the vehicle. After the test drive he worked tirelessly to create a deal that I was completely happy and satisfied with. I am thrilled with my new vehicle and truly satisfied with my experience at Family Toyota! More
by milynn13
Employees Worked With
Andrei Mihailescu, Dontha Robinson
October 28, 2017
Great Experience The salesman, Andrei is a pro. None of the usual b.s. He was helpful and patient, not pushy. The whole process was smooth and quick. The salesman, Andrei is a pro. None of the usual b.s. He was helpful and patient, not pushy. The whole process was smooth and quick. More
by David DeV
Employees Worked With
Andrei Mihailescu
October 23, 2017
Super duper customer service Salesperson Mr Christopher White and Miss Karissa Gutierrez did the great job and really work out with us thanks for them to having me a great deal Salesperson Mr Christopher White and Miss Karissa Gutierrez did the great job and really work out with us thanks for them to having me a great deal More
by Moiz
Employees Worked With
Christopher White , Karissa Gutierrez
October 15, 2017
Good and smooth It's my first time visiting this dealership and I felt very respected and everyone's helpful. Peter has been clear on explaining a lot of questions a It's my first time visiting this dealership and I felt very respected and everyone's helpful. Peter has been clear on explaining a lot of questions and he's even gone further telling me about lower and higher options for comparison. Smooth progress and honest. More
by pizzicatochan
Employees Worked With
Peter Terry, Daniel Youssefzadeh
October 12, 2017
Amazing customer's service experience It was an amazing experience. We came in looking for a car that was above our budget and toya was able to direct us to the right car and and accomodat It was an amazing experience. We came in looking for a car that was above our budget and toya was able to direct us to the right car and and accomodate to our budget ! More
by Nicolesaldivar
Employees Worked With
Toya Stachura, Tony Marquez
October 12, 2017
Best shopping experience! Today i was able to make a purchase of my dream truck. I had a budget that was too low for the truck i wanted but at toyota family they were able to a Today i was able to make a purchase of my dream truck. I had a budget that was too low for the truck i wanted but at toyota family they were able to acomodate a car with my needs. The customer's service was amazing and they treated me as a value customer! Thank you for the manager toya and the sales guy tony were able to explain everything and accomodate my needs! More
by Reno1816
Employees Worked With
Toya Stachura, Tony Marquez
