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Family Toyota of Arlington
Arlington, TX
1,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,835 Reviews of Family Toyota of Arlington
July 24, 2017
Best car buying experience I've had so far I saw a challenger online that I liked and was able to set up a test drive by texting someone. I showed up the next day to a nice facility with the ca I saw a challenger online that I liked and was able to set up a test drive by texting someone. I showed up the next day to a nice facility with the car pulled up and ready to go. I showed up a bit late and the person I was supposed to meet with was had to go to a meeting, but he introduced me to Nick who was able to help me out right away. He was knowledgeable, friendly, and even tried to teach me how to drive a manual transmission challenger when I asked about it. I checked out 3 challengers and decided to get one a few days later. The car buying process was pretty straightforward and easy. I was able to get my interest rate lower than expected. Went in with a pre-approved rate from a bank and they easily beat the rate when I financed through them. They made sure I knew how to use the features in the car and while I filled out paperwork they got it cleaned and detailed. It's been a pleasure to drive ever since. More
by Pizzapasta
Employees Worked With
Dontha Robinson, Nick Chargualaf, Nick Lipinski
July 23, 2017
Excellent experience! Nick Chargualaf was fantastic. He made our car buying experience easy, hassle-free, and enjoyable. His personality was light and friendly, and worked Nick Chargualaf was fantastic. He made our car buying experience easy, hassle-free, and enjoyable. His personality was light and friendly, and worked his tail off to make sure we drove away in the vehicles we wanted. Top-notch experience. More
by hansdrewber
Employees Worked With
Nick Chargualaf
July 23, 2017
Excellent Customer Service Nick was amazing! Very helpful and down to earth. Never felt pressured and he was more than willing to go the extra mile to get us into the cars we wa Nick was amazing! Very helpful and down to earth. Never felt pressured and he was more than willing to go the extra mile to get us into the cars we wanted. More
by Hajljohnson
Employees Worked With
Nick Chargualaf
July 23, 2017
Recent car purchase Travis was very helpful and organized. Worked very well with our wants and needs to help us find the perfect car that was in our budget. Lee, who wor Travis was very helpful and organized. Worked very well with our wants and needs to help us find the perfect car that was in our budget. Lee, who works in the financial area was very sweet and professional. Will definetely come back for car needs in the future. More
by Saphire0230
Employees Worked With
Lee Allen, Travis Clay
July 23, 2017
Great experience! The staff were courteous, knowledgeable, and respectful of my time and needs (especially Sonny). In and out in 2 hours with a new vehicle! I was imp The staff were courteous, knowledgeable, and respectful of my time and needs (especially Sonny). In and out in 2 hours with a new vehicle! I was impressed. More
by llk
Employees Worked With
Lee Allen, Sonny Muhammad
July 22, 2017
Felt like family By far the best experience I have had buying a new vigicle. From Alex at the front desk to the sales person Sergio. Very patient even while I was shop By far the best experience I have had buying a new vigicle. From Alex at the front desk to the sales person Sergio. Very patient even while I was shopping other dealers. And Lee the finance person. No pressure from her end either. ***** five stars. Thank you Family Toyota, Arlington. More
by Love my blue truck
Employees Worked With
Lee front desk , Lee Allen, Sergio Valencia
July 22, 2017
Bought my first new car! I jumped from dealership to dealership trying to find the right price and right person to buy from. All I found were pushy salesman who made the proce I jumped from dealership to dealership trying to find the right price and right person to buy from. All I found were pushy salesman who made the process not enjoyable. I filled out a truecar survey and within minutes was contacted by Peter. Just in talking to him on the phone, I knew he was the right person to buy my first car from. He was very relatable and a very positive person. Peter gave us such a great experience and was very understanding throughout the entire process. He was super informative and gave us good advice, even let us test drive the car for the weekend. At the end, he got us a great deal too! Overall, great experience! More
by Jwong183
Employees Worked With
Peter Terry, Daniel Youssefzadeh
July 22, 2017
Fantastic car buying experience What a great experience buying a new 2017 Highlander Limited Platinum. Andrew Solis was a wonderful salesman. No hard pressure from anyone and everyth What a great experience buying a new 2017 Highlander Limited Platinum. Andrew Solis was a wonderful salesman. No hard pressure from anyone and everything was explained in great detail. Would not hesitate to recommend this dealership to others. Thank you!! More
by womper26
Employees Worked With
Andrew Solis
July 21, 2017
Best car buying experience ever! I was so so blown away by the experience that I had at Family Toyota if Arlington today! I started my search at 4:45pm on the internet and within min I was so so blown away by the experience that I had at Family Toyota if Arlington today! I started my search at 4:45pm on the internet and within minutes I received a reply and a phone call from Peter...by 5pm I had a 6pm appointment to test drive the car I was interested in. When I arrived, Peter greeted me with a cool bottle of water and we got to business. Peter gave me the best customer purchase experience I ever had at a dealership! He was knowledgeable, personable, and shared with me all of the information I asked. He allowed me to explore the ins and outs of the vehicle and help assure me of the reliability of the product. He was courteous and professional. He moved me to full confidence that my purchase was a good decision and worth my hard earned money. I will definitely recommend to anyone in need of a vehicle to go and do business with Peter! More
by JWalton
Employees Worked With
Peter Terry, Daniel Youssefzadeh
July 21, 2017
My 2nd purchase from Family Toyota but not my last!! I returned to Family Toyota because of the overall experience the 1X. Danny one of the new car salesperson was professional, yet friendly. He believes I returned to Family Toyota because of the overall experience the 1X. Danny one of the new car salesperson was professional, yet friendly. He believes in the Toyota brand and listened to my needs and desires. I had tons of questions which Danny was knowledgeable about. Finally Danny delivered my automobile to my home as promised. Danny it's because of your job loyalty, your family support and customer care that we are and will continue to be fans of Family Toyota of Arlington. YOU ROCKED and I loved my experience. ...Thanks More
by Denilew972
Employees Worked With
Danny (VU) Tran
