Family Toyota of Arlington

Tremendous car-buying experience! I started my car purchasing experience via email, which put me in touch with John West at Family Toyota. John was responsive and professional through I started my car purchasing experience via email, which put me in touch with John West at Family Toyota. John was responsive and professional throughout the price negotiation process; when I arrive for our scheduled appointment, he was fully prepared and helped get me out the door in under an hour. And on top of everything else, as I was about to leave John pointed out the tiniest dent on my passenger side door; I never would have noticed this. Not only did John offer to fix it for me, but he personally drove out to my workplace to retrieve my vehicle the next day, drove it back to the dealership for repair, and finally drove it back out to me all in the same day. Each trip he took was 30 minutes... now THAT is quality service. I highly recommend Family Toyota and especially John West for your car-buying needs. More

Very Satisfied John and the Mangement team focused on my needs and wants by helping me achieve three objectives at Family Toyota. Trade-In value,NEW CAR & Custome John and the Mangement team focused on my needs and wants by helping me achieve three objectives at Family Toyota. Trade-In value,NEW CAR & Customer Satisfaction More

Greatfully Appreciated After feeling discouraged by another dealer I decided to visit Family Toyota. I met Andrei Mihailescu who listen to my needs, expectations, and dilmas After feeling discouraged by another dealer I decided to visit Family Toyota. I met Andrei Mihailescu who listen to my needs, expectations, and dilmas. Andrei went to work on what he could possibly do to get me the car I was looking for. I was very pleased with his communication and professalism. Within two hours I learn my dream would become a reality. Mr. Tucker in finance also communicated everything very well. He made sure everything was understood. My hat off to the service and professionalism from these two gentlemen. More

Great experience The staff at Family Toyota Arlington was wonderful. They helped me at every step of the way without the pressure I have had with other dealerships. Th The staff at Family Toyota Arlington was wonderful. They helped me at every step of the way without the pressure I have had with other dealerships. They answered all my questions completely. I had been looking online for awhile and once I got to the dealership, Urich was there to calmly help me through the process. Everyone is friendly and nice. They gave me a great deal on my trade in and then found a better interest rate for my purchase than the one I walked in with. I would recommend this dealership to everyone. More

Great Customer experience Dontha Robinson was very personable and knowledgeable will to assist in anyway he could with the purchase of my new vehicle. He did exactly what he s Dontha Robinson was very personable and knowledgeable will to assist in anyway he could with the purchase of my new vehicle. He did exactly what he said he would do when I arrived at the dealership. More

2017 Trd Pro Purchase Dealing with other Toyota Dealerships in town this was the friendliest and honest dealership. Very satisfied with my purchase and the service. I would Dealing with other Toyota Dealerships in town this was the friendliest and honest dealership. Very satisfied with my purchase and the service. I would highly recommend. More

Excellent and Courteous Calvin was very courteous and knowledgeable concerning our questions and concerns. We were thoroughly satisfied with our results. The car we chose was Calvin was very courteous and knowledgeable concerning our questions and concerns. We were thoroughly satisfied with our results. The car we chose was the car we left with. Everything went better than expected. More

It was a great day.John was so frendly and polite. He was great and was very helpful and friendly. As well as asked questions and was very patient with us. Thank you John for everything. He was great and was very helpful and friendly. As well as asked questions and was very patient with us. Thank you John for everything. More

I had a great experience. Thank you Ms. Henderson was very friendly and helpful and professional. I had a good experience and would send my family and friends there. Thank you for helpi Ms. Henderson was very friendly and helpful and professional. I had a good experience and would send my family and friends there. Thank you for helping me purchase my Rava4. More

Great Experience Sergio is personable, knowledgeable, and helpful. I have made two purchases at Family Toyota with him and recommend him and the dealership for a great Sergio is personable, knowledgeable, and helpful. I have made two purchases at Family Toyota with him and recommend him and the dealership for a great car-buying experience. More