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Family Toyota of Arlington

Arlington, TX

4.7
1,833 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,833 Reviews of Family Toyota of Arlington

March 08, 2021

Andrei got the car I wanted at a great price. The close went very smoothly even after I added my wife to the title which required new documents. Andrei created new docs, got them approved and closed the d More

by wabarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Mar 09, 2021 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Andrei. We value your business and we hope that you enjoy your car from Family Toyota of Arlington!

March 07, 2021

Ask for ALEX SALINAS, or Daniel Herrera!!! These guys are gems!!! They were extremely patient with me and soooooo helpful!! Alex is like the Leonardo Di Vinici of all cars made! This guy has so much i More

by Tiffanyma32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Herrera, Juliano Kerzazi, Alex Salinas, Scot Mowles
Mar 08, 2021 -

Family Toyota of Arlington responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that overall you had a great car-buying experience, I would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to me. ​ ​Best, ​Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

March 02, 2021

He is trustworthy and very knowledgeable in his craft .I can't trust my car to any other branches..He always do a great Job.,I'm well satisfied customer More

by meongraws
Recommend Dealer
Yes
Employees Worked With
Ivan Carpio
Mar 03, 2021 -

Family Toyota of Arlington responded

Thank you for the excellent review! We are so pleased to see that Ivan's outstanding service has earned you loyal business. Family Toyota of Arlington appreciates your feedback and your business.

March 01, 2021

PLEASE. PLEASE. PLEASE READ YOUR FINAL PAPERWORK BECAUSE THEY WILL ADD A LOT OF CHARGES YOU HAVE NOT AGREED TO. Everything was going smoothly until we sat down with the finance team. This is where they chan More

by KevP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Romel, Daniel Youssefzadeh, Jim Palmer, Scot Mowles
Mar 01, 2021 -

Family Toyota of Arlington responded

Thank you for taking the time to share your shopping experience at Family Toyota of Arlington. We would like to speak with you about any changes you felt did not meet expectations. Please reach out to me about this at your earliest convenience. Best, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

February 23, 2021

I had an awesome experience with the sales person today. Austin Rios was friendly, and knew his inventory well. I will definitely be back soon. More

by alissa_jo_33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Rios
Feb 24, 2021 -

Family Toyota of Arlington responded

Alissa, Thank you for taking the time to share how awesome your experience has been. We will be sure to thank Austin for his care and we look forward to having you here again next time!

February 10, 2021

Andrei mihailescu was great. A friend recomended him to us snd he gave us no hassel, defenetly refering family to Andrei mihailescu. Thank you for fast service. More

by Norma_r42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Feb 11, 2021 -

Family Toyota of Arlington responded

Thank you for bringing your business to Family Toyota of Arlington! We appreciate you stopping by!

February 10, 2021

I had the absolute best car buying experience at Family Toyota in Arlington. Making my first car purchase and found a new car I was interested in. Richard Bui, my salesperson, was so very helpful, kind and More

by amywilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Richard Bui
Feb 10, 2021 -

Family Toyota of Arlington responded

Thank you for the kind review! We love nothing more than knowing that you had a great car-buying experience with our Sales Team. Please let us know if we can be of any further assistance here at Family Toyota of Arlington.

February 09, 2021

The Salesman Reza Zakeri and Daniel Youssefzadeh in finance did an excellent job helping me get my new 2021 Toyota Tundra! I keep coming back! This will be my fourth vehicle from Family Toyota! Jbyers More

by Jeffrey Byers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Reza Zakeri
Feb 10, 2021 -

Family Toyota of Arlington responded

Jeffrey, thank you for taking the time to write a positive review! We are happy to hear Reza and Daniel were able to help your fiance find a great Tundra and made your overall experience at our dealership excellent. If you ever need help with your 2021 Toyota Tundra, feel free to give us a call at Family Toyota of Arlington.

February 03, 2021

Just purchased my second Toyota from Andrei Mihailescu at Family Toyota. I've bought 6 cars from this dealership in the last 23 years. Wouldn't take my Toyota's anywhere else for service work. Andrei is easy More

by TXRailroader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Joel DeLeon, Alfreda Stewart, Scot Mowles
Feb 04, 2021 -

Family Toyota of Arlington responded

Hi, thank you for taking the time to write a positive review! We are glad to hear Andrei, Scot, Joel, and Alfreda went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We look forward to taking care of any of your auto needs in the future at Family Toyota of Arlington!

January 26, 2021

First time here for scheduled maintenance and I couldn't be happier with this experience. They were prompt, professional, friendly, and precise with their quote. I will return for all of my automobile needs More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vannessa Obregon, TJ Hamilton, Ivan Carpio, Terri Berlingeri, Christian DeLeon, Kelly Conner, Alfreda Stewart
Jan 27, 2021 -

Family Toyota of Arlington responded

Hi Carol, thank you for the kind words with our team! We're glad to hear you were happy with your experience. Come back and see us in the future!

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