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Family Toyota of Arlington

Arlington, TX

4.7
1,833 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,833 Reviews of Family Toyota of Arlington

August 07, 2019

Great Customer Service Paul was very helpful with me, my wife and kids. The car that we originally wanna was sold already, so he stayed past closing time to help me and my More

by Joshua11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Aug 07, 2019 -

Family Toyota of Arlington responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new vehicle and look forward to seeing you again!

August 04, 2019

Customer Service worth going back for! Worked with Paul and he was very reasonable to deal with and very transparent with his numbers. I left feeling like I got a great deal! Very much reco More

by Skadams67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward
Aug 04, 2019 -

Family Toyota of Arlington responded

Congratulations on your purchase! It's always great to see amazing feedback for Paul. Thanks for sharing your recommendation and we welcome you again!

August 03, 2019

New vehicle Paul ward is the man. If your looking for a good vehicle with a great price, and great customer service he is the man to go to. More

by Erics1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Aug 04, 2019 -

Family Toyota of Arlington responded

We are very lucky to have Paul on our team! If there is anything else we can do for you, please do not hesitate to let us know directly. We wish you congratulations!

August 03, 2019

Worth The Drive! Drove all the way from OKLAHOMA to take a chance on a referral to shop with Paul Ward and it was WORTH EVERY MILE DRIVEN! Paul was beyond helpful and More

by StillwellShuffle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Aug 04, 2019 -

Family Toyota of Arlington responded

Wow! We are so glad that we could make your long drive worth it! It's great to know that Paul took excellent care of you. Please let us know if there is anything else that we can do for you.

August 02, 2019

Amazing 2015 Mustang Purchase I worked with Chris Oneal to purchase a 2015 Mustang GT. He was very helpful, honest and accurate with the details related to the car. He answered a More

by Rick6630
Recommend Dealer
Yes
Employees Worked With
Ronnie Beck, Chris O'neal
Aug 02, 2019 -

Family Toyota of Arlington responded

Congratulations on the purchase of your Mustang, Rick. Chris will appreciate knowing that you are satisfied with your purchase and experience. Let us know if there is anything else that we can do for you.

August 02, 2019

What started as a good experience quickly turned bad. Victoria made things very easy. The finance department however, is a real nightmare. They were suppose to issue a check. What should have been an ea More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Youssefzadeh, Scott Zech, Juliano Kerzazi
Aug 02, 2019 -

Family Toyota of Arlington responded

Hi Maggie, ​ ​Thank you for your feedback. Although we are happy to know that Victoria provided great service, I am concerned to learn that you were disappointed with our Finance Department. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​Best, ​Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142 ​

August 02, 2019

Our experience Paul Ward, the internet relationship manager hooked us up with a quick and easy purchase at our favorite Toyota Dealership! Our family totally recomme More

by stevelquan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Aug 03, 2019 -

Family Toyota of Arlington responded

That's great. Thank you for letting us know that Paul is doing a great job. Congratulations on your new purchase. We hope to see you again soon.

August 01, 2019

Happy customer Paul was very helpful- I found the car I wanted to price I was willing to pay I never felt bad about my purchase or second guessed myself More

by JEBerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward
Aug 02, 2019 -

Family Toyota of Arlington responded

Thank you for taking the time to share your helpful car-buying experience with Daniel and Paul! We truly appreciate your loyalty and positive feedback. We are looking forward to taking care of all of your auto needs in the future.

July 31, 2019

Friendly and fast service Our car was totaled and we need a car immediately for transportation . And we only spent two hours in Family Toyota and bought a nice Nissan Altima! More

by renJessica23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Aug 01, 2019 -

Family Toyota of Arlington responded

Thank you for the positive review and rating! We are happy to know that you came to visit us and that we were able to help you find a new car. It is great that you had a good experience with us and that Andrei provided wonderful and efficient service. We value your business and we look forward to any future visits. Enjoy your Nissan Altima!

July 24, 2019

Great car, easy transaction. Every time I walk into a dealership I have my guard up. This time, I didn't have to. Paul Ward made the transaction easy and got me a great deal. More

by JFatheree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Jul 24, 2019 -

Family Toyota of Arlington responded

Thank you for sharing your experience!

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