Family Toyota of Arlington

I had a service appointment for 7am and was 4th inline. Only 1 rep was checking in cars (others were on their personal phones). I went to the service advisor at 8:15 to ask about my truck and was told ther Only 1 rep was checking in cars (others were on their personal phones). I went to the service advisor at 8:15 to ask about my truck and was told there were 8 cars ahead of me. I went in for an oil change, but was asked 3 times if I wanted my tires rotated! I have had my Tacoma serviced at Family since new, but will not return! More

The man is top tier. I would recommend him to all my family and friends I would recommend him to all my family and friends More

Romel and Ronnie are great. They are so nice, definitely recommend them for your next vehicle purchase. Please visit them!! They are so nice, definitely recommend them for your next vehicle purchase. Please visit them!! More

Romel was a wonderful person, friendly and attentive. Helped me to get my very first financed car. Will continue business with him and Family Toyota. It’s hard to find a honest salesman now a days and Helped me to get my very first financed car. Will continue business with him and Family Toyota. It’s hard to find a honest salesman now a days and that’s why we all are scared to visit a dealership but Romel changed my thought. Hope he stays with this place and takes good care of people always. Take care. More

I recently bought a car from Family Toyota of Arlington and had a great experience. I went to FTOA for a test drive and ended up leaving with the car. Cody Nelson was my sales rep and he is a great person and had a great experience. I went to FTOA for a test drive and ended up leaving with the car. Cody Nelson was my sales rep and he is a great person to deal with. He gives you full transparency with the deal and makes you feel he is honestly working to help you! I forgot a couple of items in my car I traded and Cody had them mailed back to me just as he promised! I would recommend Cody and FTOA for anyone looking to trade vehicles! More

Romel is patient, reliable, and caring his customers. While we waiting for the car arrival, he has been so helpful and consistent to keep us updated for the delivery status. On top of that, he is patient While we waiting for the car arrival, he has been so helpful and consistent to keep us updated for the delivery status. On top of that, he is patient and understandable even we don’t speak his language. He also takes time helping us setup everything and make sure the car is safe before we drive it off. Highly recommend him!!! More

Romel has had great service even after waiting many months for the right car. Would definitely recommend Romel at family Toyota! months for the right car. Would definitely recommend Romel at family Toyota! More

Romeo was thorough and took me through the car operations with patience. He did a good job. with patience. He did a good job. More

I purchased a new vehicle from Family Toyota. After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales pri After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales price. Andrei was helpful and knowledgeable. Financing was also easy to work with and I felt they had my best interest in mind. CB More

To Romel, You have no idea what it means to have spent HOURS trying to get my husband his first car here in the US. You were realistic but from a sales person to another, you were empathetic and THA spent HOURS trying to get my husband his first car here in the US. You were realistic but from a sales person to another, you were empathetic and THAT is what makes business. To your supervisors, you all have a GEM on your sales floor. Cheers to making more business with you in the future! More