Family Toyota of Arlington

Romeo was thorough and took me through the car operations with patience. He did a good job. with patience. He did a good job. More

I purchased a new vehicle from Family Toyota. After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales pri After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales price. Andrei was helpful and knowledgeable. Financing was also easy to work with and I felt they had my best interest in mind. CB More

To Romel, You have no idea what it means to have spent HOURS trying to get my husband his first car here in the US. You were realistic but from a sales person to another, you were empathetic and THA spent HOURS trying to get my husband his first car here in the US. You were realistic but from a sales person to another, you were empathetic and THAT is what makes business. To your supervisors, you all have a GEM on your sales floor. Cheers to making more business with you in the future! More

I felt very welcomed since I entered the door, I was able to get the car I was looking for thanks to Romel! to get the car I was looking for thanks to Romel! More

The dealership was definitely nice but Romel made it even nicer because of how nice he was and how much patience he had. nicer because of how nice he was and how much patience he had. More

I am very happy that I came here to get my car ! I love my 2021 Kia Forte so much . When everyone else turned me down Family Toyota helped me get into a car , Earnest did everything that he could to I love my 2021 Kia Forte so much . When everyone else turned me down Family Toyota helped me get into a car , Earnest did everything that he could to help me out ! Yesterday I went to pick up my car & he made sure everything was ready and set for me to go . If you are looking for a salesmen go to earnest ! He’s the best More

Romel was so helpful. As I’m a busy person I wanted to make the deal online and he assisted me each and every way. I was dealing with another dealership at same time but I As I’m a busy person I wanted to make the deal online and he assisted me each and every way. I was dealing with another dealership at same time but I was more comfortable with Romel and he earned my business. He drove an hour to deliver my truck and do the paperwork. He went trough the features on the truck and fell me in love with it. It was an amazing experience. I bought lots of cars in my life and this was the best experience. God bless! More

Romel has been very helpful and keeps things transparent. He is not one of those sales guys who will push you. He explains everything and lets you make your own decisions. He is not one of those sales guys who will push you. He explains everything and lets you make your own decisions. More

My wife and I went to go look at a new Tundra, and was greeted by a very nice gentleman. He asked us if we needed assistance, and respected our space and wasn’t pushy at all. He took the time to explain e greeted by a very nice gentleman. He asked us if we needed assistance, and respected our space and wasn’t pushy at all. He took the time to explain each question I had, and ended up purchasing the truck same day. Honestly the most seamless car transaction I think I’ve ever had, and have purchase over 25 cars in the last 10 years! This dealerships staff, from their sales professional, Andrei, to Chris, the sales manager this place is top notch. Can’t say enough about how friendly, accommodating, and willingness to get you taken care of. One more thing of note… usually dealerships get you into their finance department and lay on you hard sales, not this place. Their finance guys are so professional, and thorough it honestly, surprised me. This is my first Toyota Tundra purchase, and first time visiting Family Toyota, but I’ll tell you, I’ll be recommending them to ANYONE who wants/needs a new car or truck. I believe them to be sincere, honest, and an overall an amazing dealership. Others in the area could take lessons from them on how to treat a new or potential new customer. It’s pretty easy to sell a car to a person, but to sell your dealership to that same person takes integrity, and honesty. They have all the intangibles and couldn’t recommend them more! More

Integrity, willing to accommodate the needs of the customer, focused on the goal, Customer Service customer, focused on the goal, Customer Service More