Family Toyota of Arlington - Service Center

Battery issue Came in to get a battery inspection. Robin did a great job as usual helping me and informing me of the issue with the battery. Came in to get a battery inspection. Robin did a great job as usual helping me and informing me of the issue with the battery. More

40000 MILE SERVICE - OIL CHANGE-TIRE ROTATION Very satisfied with the Excellent Service I received at the Dealership. They even came and ask if I would like to have my car hand washed....complime Very satisfied with the Excellent Service I received at the Dealership. They even came and ask if I would like to have my car hand washed....complimentary! I will be returning for my 45000 mile service on my Toyota Camry. Thank you Bobby and the kind young man at the counter. This was a very good experience. More

service to my car Very friendly sales person, quick service, Called as soon as the car was ready. More economical than w/ the previous Auto nation. Answer all my qu Very friendly sales person, quick service, Called as soon as the car was ready. More economical than w/ the previous Auto nation. Answer all my questions. More

Great help, employee quickly got the car asking if i needed anything. Everybody was helpful. Sales man explained very well what other repairs my car needed. employee quickly got the car asking if i needed anything. Everybody was helpful. Sales man explained very well what other repairs my car needed. Thanks More

Service with a smile My 2012 Tundra needed an oil change and tire rotation. I scheduled the appointment over the phone for the next day at the time of my choice. I was tol My 2012 Tundra needed an oil change and tire rotation. I scheduled the appointment over the phone for the next day at the time of my choice. I was told to ask for Chase. When I arrived Chase was waiting for me. He had pulled up my previous records and was ready to help. He confirmed the work to be completed and informed me that I needed a software update that I had forgot about it. He quickly took the truck to be serviced. While waiting, I went to the parts counter to purchase some odd parts I wanted to replace due to wear and tear. Mark was working the parts counter. He was very nice, helpful, and got me exactly what I wanted in a matter of minutes. I expected OEM parts from the dealer to be costly but was pleasantly surprised at the very reasonable final cost. The wait wasn't long and everyone I dealt with was courteous and willing to help. I'll be bringing all three of my Toyota's to this dealer for future service. More

On Top of Their Game This Toyota dealership is the closest one to me, so it's a bonus that they run their business well. I've come here several times now. In my most rec This Toyota dealership is the closest one to me, so it's a bonus that they run their business well. I've come here several times now. In my most recent visit, I came to have a punctured tire patched. I was greeted quickly upon driving in and even recognized by the new technician from another dealership due to an incident months before. Whether or not this work was covered by my ToyotaCare deal, I wasn't charged a cent for the fix and didn't have to wait very long at all for them to finish - probably no more than 40 minutes. I was thanked for my business and went on my merry way satisfied. I believe they're really doing something right here. More

Crap service Paid to have nitrogen put in all 4 tires. Very next day had a tire repaired at a independent shop, went back to Family to have the nitrogen replaced i Paid to have nitrogen put in all 4 tires. Very next day had a tire repaired at a independent shop, went back to Family to have the nitrogen replaced in the 1 tire. They acted like I was bothering them from the start. Service advisor said they would have to charge $12 per tire if I wanted nitrogen.. Really? After I just paid a hefty amount to have it installed in all 4?? Autonation Dealers never tried that b.s. Once you paid for Nitrogen, that car with said tires had it for life. They wound up replacing the nitrogen in the one tire just to" Hurry up and get me outta here". A direct quote from one service advisor. Then when I returned home all the caps on the valve stems were missing. So they just didn't give a crap or were in such a hurry, the young kid who did it didn't notice he forgot the xxxx caps... Thought I'd try this place. Heard good things about the Burleson location. Not all it's cracked up to be in Arlington. Guess I should stick with the place I've been visiting or mabye try Freeman Toyota More

Excellent Service My car was taken care of quickly, professionally and courteously. The work was thorough and complete. There were no problems encountered. I will defin My car was taken care of quickly, professionally and courteously. The work was thorough and complete. There were no problems encountered. I will definitely go there again. More

Great service center Took my Tacoma in for a recall notice. They fixed the leaf springs and fixed all the other issues with my truck in a professional and timely manner. G Took my Tacoma in for a recall notice. They fixed the leaf springs and fixed all the other issues with my truck in a professional and timely manner. Great service personnel. More

Comfortable and friendly experience for recall Drop and pick up my car for recall was completed conveniently and friendly. The whole process of the recall repair was clear and comfortable for me Drop and pick up my car for recall was completed conveniently and friendly. The whole process of the recall repair was clear and comfortable for me to understand including a ride. Thank for your best service. More