Family Toyota of Burleson
Burleson, TX
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6,529 Reviews of Family Toyota of Burleson
Family Toyota of Burleson - Joseph Beck We couldn't have asked for a better salesperson than Joseph Beck! From the moment we walked in, we were treated with kindness, respect, and genuine care. He went have asked for a better salesperson than Joseph Beck! From the moment we walked in, we were treated with kindness, respect, and genuine care. He went above and beyond to make sure everything went smoothly. He was patient, knowledgeable, friendly, and never made us feel pressured. He truly cares about his customers. Joseph made the entire experience fun, easy, and enjoyable! We are beyond grateful for all of his help and would highly recommend him to anyone. If you're buying a car, ask for Joseph Beck! You won't be disappointed! Thank you for making our Rav4 purchase such a wonderful experience. BIG THANK YOU to Family Toyota of Burleson, Joseph Beck & Dustin Herndon, yall are the BEST!! More
My wife and I recently purchased a new 2026 Toyota 4Runner Hybrid from **Family Toyota of Burleson**, and the experience was outstanding. **Doyle Maynard**, Pre-Owned Sales Relationship Manager, ov 4Runner Hybrid from **Family Toyota of Burleson**, and the experience was outstanding. **Doyle Maynard**, Pre-Owned Sales Relationship Manager, oversaw the process, while **Jason Jutz (Jason J.)**, Family Relationship Consultant, answered most of my questions about the used 4Runner I initially considered. Both were professional, responsive, and transparent. **Jason McGuire (Jason M.)**, Family Relationship Consultant, walked the lot with us, accompanied us on multiple test drives, patiently answered our questions, offered his opinions when asked, and handled the sales paperwork. **Manny Jimenez**, Finance Relationship Manager, handled the financing and final paperwork. I ultimately chose a new 4Runner because the dealership made a fair and generous offer on my paid-off trade-in. What really set this dealership apart, however, was its communication. Living some distance away, I appreciated having my questions answered by email before making the drive. They respected my time, provided the information I needed, and never made me feel pressured. This was a refreshing contrast to my experience with **Shottenkirk Toyota of Granbury**, where **Jenny Daugherty**, Certified Sales Associate, failed to answer my questions despite multiple email exchanges. That experience cost them my business. Family Toyota of Burleson earned mine through honesty, responsiveness, fairness, and genuine professionalism. Special thanks to Doyle, Jason J., Jason M., and Manny for their individual contributions. I highly recommend this dealership to anyone looking for a straightforward, customer-focused buying experience! Patrick & Michelle Martinez Frisco, Texas More
Took in my Toyota sienna for a routinely service that was needed for me to be told that my vehicle has never had an alignment done. Every 15k it is needed (I’m at 49k) Every time I drop off my vehicle fo needed for me to be told that my vehicle has never had an alignment done. Every 15k it is needed (I’m at 49k) Every time I drop off my vehicle for service I confidently rely on them to tell me anything that is needed so we can get it done. I’ve been taking it for service since I purchased my vehicle in 2024 at this same location. Not once had I been told till now that I have never had an alignment and with that I resulted in needing all 4 tires cause they are “all worn out”. I had to pay for the alignment and all 4 tires I “needed”. Picking up my vehicle 2 days later since the tires had to be ordered. I noticed my wheel has a hit on it . I was told by my advisor that’s it’s “impossible” for it to have been them since everything is done from under the vehicle. I didn’t stay at peace so we notified a manager about it , and now I’m waiting on a response if they are going to take accountability on a wheel that will cost me about $800-$900 to replace, after I already had to pay for the alignment that has never been done and the 4 tires I needed brand new from the result of me having no alignment done. I’m very disappointed and in disbelief that I can’t confidently get my services done from now on here at the burleson Toyota dealer with me having full re assurance that everything will be done correctly. More
I had a great experience buying my car with Joseph Beck at Toyota of Burleson! From every phone call to meeting in person, his warm greeting and positive energy made me feel completely comfortable asking q at Toyota of Burleson! From every phone call to meeting in person, his warm greeting and positive energy made me feel completely comfortable asking questions. His welcoming nature is the reason I decided to purchase here. Highly recommend! More
Family Toyota of Burleson gets a 5 Star rating from me. Why because of Jo Nugent. She never gives up on the sale. If she doesn’t have the unit you want, she will find it for you and if a problem comes u Why because of Jo Nugent. She never gives up on the sale. If she doesn’t have the unit you want, she will find it for you and if a problem comes up she will find a way to correct it for the customer. Family Toyota of Burleson should be thankful she is selling for them and someone else, just saying. Steve Woznuck More
purchased a truck from this dealership, and we later discovered they had painted part of the truck. The paint work was not disclosed, was not on the Carfax, and the paint doesn’t even match. When we discovered they had painted part of the truck. The paint work was not disclosed, was not on the Carfax, and the paint doesn’t even match. When we brought it to their attention the following week, they basically told us it wasn’t their problem and refused to make it right. Very disappointing way to do business. Buyer beware—inspect everything carefully and don’t rely solely on the Carfax. More
I am writing this review to thanks Strait Daniel for his excellent response to my inquiry on the 2026 Toyota 4Runner He answered all my questions and sent me everything I asked him (OTD,car fax etc) I wi excellent response to my inquiry on the 2026 Toyota 4Runner He answered all my questions and sent me everything I asked him (OTD,car fax etc) I will be back to this dealer again when it is time for me to purchase a new vehicle More
It was another great experience. If you’re looking for a salesperson who actually makes car shopping FUN, go see Lee at Family Toyota of Burleson! 😂🚗 This is my second purchase wi If you’re looking for a salesperson who actually makes car shopping FUN, go see Lee at Family Toyota of Burleson! 😂🚗 This is my second purchase with Lee, and once again, he knocked it out of the park! He’s my favorite salesperson for a reason he’s friendly, patient, knowledgeable, and makes the whole process feel easy (and even enjoyable… yes, I said enjoyable 😂). Thanks again, Lee, for taking great care of me! If I’m buying another Toyota, you already know who I’m calling! 🙌🏽🔥 More
I purchased a new 2026 Toyota 4Runner Trailhunter at Family Toyota in Burleson, TX. Jo Nugent was the sales person, excellent service. Jo took care of everything, she got me a great purchase price and g Family Toyota in Burleson, TX. Jo Nugent was the sales person, excellent service. Jo took care of everything, she got me a great purchase price and great trade in price. I was looking for the Everest Green color and found it at Family. I live about 140 miles from the dealer. I starting emailing Jo on Friday 7 August, the purchase price and trade in price were finalized the same day by email. I went in on Monday the 10th. Jo took me on a test drive and showed me some of the features of the 2026. I gave Jo the trade in keys, went over to the Finance desk and signed the digital paperwork. Jo gave me the new truck keys, some paperwork and that was it. I was really worried about what I would get for my trade-in, it's a 1999 Toyota 4Runner SR5 (V6). It's in pretty good shape, it was state of the art in 99 but now it's 27 years old. Very happy with the new truck and Jo's excellent service. The new truck is like bringing the 1999 into the 21st century. Very smooth and quick process. More



















