Farrish Chrysler Jeep Dodge Ram

After a harrowing experience at another dealership in Warrenton, I went over to Farrish disappointed, pissed off, and with little hope I'd be driving away in a new vehicle. Richard May listened to me ve Warrenton, I went over to Farrish disappointed, pissed off, and with little hope I'd be driving away in a new vehicle. Richard May listened to me vent about the other dealership for 20 minutes, brought Justin Hoffman, the sales manager over, and both not only assured me, but delivered on their promise to get me into the Jeep I wanted and had done my homework on, with a payment that fit my budget. Kathleen Brown in financing was super-fast, accurate, and entertaining to boot. I ended up with a far nicer Jeep with options I hadn't counted on getting - I LOVE it! These guys are TREMENDOUS. I'll never go anywhere else, and highly recommend this dealership to anyone looking for a Jeep. They're the BEST! More

John answered all of my questions regarding Jeep Wrangler features and options. Very professional and friendly -- appreciated honest, candid negotiations on price with John. The only negative on the day wa features and options. Very professional and friendly -- appreciated honest, candid negotiations on price with John. The only negative on the day was the 2-hour wait for finance to close the deal -- would have appreciated some sense of how long the wait would be, so we could go out for lunch and return at an appointed time! However, John was great! More

In 30 years of experience buying cars, this was by far the best. Miguel Zayas is an outstanding representative of this dealership. He is a pleasure to deal with....sincere, knowledgeable, responsive, an the best. Miguel Zayas is an outstanding representative of this dealership. He is a pleasure to deal with....sincere, knowledgeable, responsive, and reliable. That certainly has not been my experience at most other dealerships where salesmen are disingenuous, use high pressure tactics, and could care less about satisfying their customers. At Farrish, the car buying experience was absolutely painless and I left feeling as though I was was treated honestly and fairly. I would not hesitate to buy another car here and have already recommended Mr. Zayas and Farrish to friends. More

This is how we started. We began looking at Nissans in which no salesperson ever approached us after 15 minutes of looking. Had even tried another dealership, but, this one wasn't right either. So we ve which no salesperson ever approached us after 15 minutes of looking. Had even tried another dealership, but, this one wasn't right either. So we ventured out to Farrish where we had previously purchased from and went from there. I have never been to a Dealership like this before. Our salesman John, was not pushy, he let us look around for what we wanted to look at, listened to our concerns, answered all our questions, he was friendly, and just overall AWESOME! I would without hesitation purchase a car from him again. And even though the price was a little more than what I wanted to pay and there was confusion about the deal that was made, Kathleen understood my concerns and took the time to explain other financing options with me. The dealership made me feel right at home and even through financing, I feel great with the entire experience. The best part...other than the fantastic staff...there wasn't any stress or pressure. John and Kathleen made me feel more like a family member than a customer. More

The purchasing process was a pleasant experience. Using the AT&T Affiliate program eliminated the price haggling that normally accompanies purchasing a car and made us more willing to buy a Dodge from Farr the AT&T Affiliate program eliminated the price haggling that normally accompanies purchasing a car and made us more willing to buy a Dodge from Farrish. John Grundy was very professional and helpful. He took utmost care to make sure we were taken care of. More

My experience buying a new car here was outstanding. Had great customer support. Both Miguel and Ash were able to answer all my questions to the fullest. They both had great, friendly attitudes that made great customer support. Both Miguel and Ash were able to answer all my questions to the fullest. They both had great, friendly attitudes that made me feel welcomed. Both were very knowledgeable about the Grand Cherokee SRT-8. They both worked with me in getting a great deal. I would surely recommend this place to anyone interested in a Jeep, Dodge or Chrysler. Thanks guys. More

John Grundy was very knowledgeable when it came to Jeep Wranglers which helped make my decision to purchase very easy. He was friendly and respectful and when it came down to negotiating it was straightfo Wranglers which helped make my decision to purchase very easy. He was friendly and respectful and when it came down to negotiating it was straightforward and I got the price I wanted. I would definitely purchase from him again and I would highly recommend the Farrish dealership as a whole. More

I had a disabled 1995 Jeep Wrangler towed to them because it was close – Worst choice ever. They had the car for two weeks over Christmas and couldn’t find the problem. The first call I made to inquire abou it was close – Worst choice ever. They had the car for two weeks over Christmas and couldn’t find the problem. The first call I made to inquire about when it would be ready was answered by the shop supervisor who said they would take a look at it again. I received a call later on that they got it running, and that I could pick it up. The caveat I was told when I was handed the bill was that they had spent more time than they had charged me for and that they could not guarantee that the vehicle wouldn’t break down again. I discussed with the maintenance supervisor where the tech had left off in the troubleshooting and drove home. Next morning it didn’t start. The following week-end, I spent 6 hours of my own time with the Chilton manual fixing the electrical problem; it has run since. The Farrish technician was fumbling around the appropriate area and taped up a portion of the engine wiring harness that had, what he though was a nicked 1/2 inch portion of the insulator. What he didn’t even check was that inside the harness, an entire 2 ft long wire had melted (reference 1995 2.5 L engine control Fig. 115 p6-49 Chilton). The dark green/orange wire in question comes from the alternator and powers the injectors, ignition coil and auto shutdown relay prior to cannon plug C105. The problem occurred within the original Jeep wiring harness and was not related to any aftermarket accessories such as radio or air conditioning; which means that a dealership mechanic had access to the same schematics, but failed to use them. I see a serious training issue when someone who is supposedly certified to work on Jeeps can’t at least narrow the problem down to a module level (component is obviously too much to ask for nowadays). Imagine if they returned this potential fire hazard to your grandmother. More