Farrish Subaru

Everyone at the service desk is polite and they listen to my concerns. They address my concerns every time and they do not try to nickel and dime me. This is a wonderful place to get your Subaru serviced and my concerns. They address my concerns every time and they do not try to nickel and dime me. This is a wonderful place to get your Subaru serviced and I plan to continue to bring them my business. More

Yes, I am 100% satisfied with my service. I received great customer service from Jonathan, great communication, received discounts, and my car was serviced in a timely manner. I received great customer service from Jonathan, great communication, received discounts, and my car was serviced in a timely manner. More

Excellent new vehicle purchase. Farrish was very professional and my salesperson, William Baez was terrific. I am very pleased with the service I received from William. I also go Farrish was very professional and my salesperson, William Baez was terrific. I am very pleased with the service I received from William. I also got a follow up call from Brittany, who answered my questions thoroughly. More

Loved the professionalism of everyone in the service department. I would highly recommend Fairfax Subaru department. I would highly recommend Fairfax Subaru More

Responsive and professional. We have had excellent service. Timely return of calls. Questions answered and helpful. We have had excellent service. Timely return of calls. Questions answered and helpful. More

Kayla and Keenan were SO great. If you’re looking to buy/lease in a tough market they will work with you to get you what you need. I had a super tight time frame and they worked tir If you’re looking to buy/lease in a tough market they will work with you to get you what you need. I had a super tight time frame and they worked tirelessly with me to get it done. Super invested, super personable, and really helpful and kind to a new car lessee. Almost makes me wonder what all the gripe is about when negotiating car deals! More

Staff were helpful and responsive, especially William Baez, salesman and Victor the financial services guy. Baez, salesman and Victor the financial services guy. More

Sam Vargas made this the easiest purchase I have ever made at a car dealership. Out of state ? No problem. Hard to find vehicle? No problem. Short for time ? No problem. This team at Farrish Subaru knows made at a car dealership. Out of state ? No problem. Hard to find vehicle? No problem. Short for time ? No problem. This team at Farrish Subaru knows that Exceeding the Customer’s expectations is providing Great Customer Service. Thank you again to Sam , Roxanne , and the rest of the team in Fairfax , VA . More

Stop wasting people's time with your sleezy sales tactics and lies. Called to ask if they had a 2022 Outback Wilderness on the lot. They confirmed that they have one but it was in the show room. I asked t and lies. Called to ask if they had a 2022 Outback Wilderness on the lot. They confirmed that they have one but it was in the show room. I asked the sales person William if I could test drive it. He said yes and that he'll have it ready out of the showroom to so that I could test drive it after work. I showed up 5 minutes early for my appointment and when I drive up, I don't see a Outback Wilderness on the lot, so I walked into the showroom and there it was still on display. I ask for William and I ask, can we take this out? Then he proceeds to say that it's a showroom car and I can't test drive it unless I bought it (which he was arguing that he told me that on the phone, total BS, at least have to decency to say sorry). So William, learn to respect your potential customers, tell me up front if it couldn't be done. You had my number, you could have said it can't be driven for a test drive, if you asked your manager and they said no after we talked, then pick up the phone and do your job. You had over 2 hours to let me know before I wasted my time getting there. Bottom line, I walked out, If you can't be upfront about a test drive, imagine the headache I just saved myself from other sleezy practices they teach their sales people. Just be upfront and stop wasting people's time and lying to them. More