Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,970 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,970 reviews
December 19, 2019
Oil change and brake chrck Took our car for oils change and asked them to check brakes. Found we needed to replace our rear brakes. They we professionals and provided us with an Took our car for oils change and asked them to check brakes. Found we needed to replace our rear brakes. They we professionals and provided us with an accurate time frame and excellent service. Jack was great. Wonderful service department. More
by LANADE1
Verified Customer
December 19, 2019
Very good Needed to have stability track repaired. It was done quickly and efficiently. I was able to use the nighttime drop off and the cashier was very helpfu Needed to have stability track repaired. It was done quickly and efficiently. I was able to use the nighttime drop off and the cashier was very helpful in letting me charge the bill over the phone with my credit card and place the car outside the fenced area so I could pick it up after work. More
by JOHNSZAL
Employees Worked With
Fred Rey and cashier
December 17, 2019
Inspection When in for inspection and oil change came out with all the above plus a recall on the brakes They replaced them and now they’re good as new When in for inspection and oil change came out with all the above plus a recall on the brakes They replaced them and now they’re good as new More
by Gonbowen
Employees Worked With
Ted Donnon
December 17, 2019
Good service center Faulkner has always been very helpful and does good work at a reasonable price. We have been dealing with them off and on for 17 years and plan to c Faulkner has always been very helpful and does good work at a reasonable price. We have been dealing with them off and on for 17 years and plan to continue to purchase and obtain service from this dealership. More
by WRGAWNE
Employees Worked With
Ted Donnon, Joe Demarco
December 16, 2019
Great service Jack was awesome, vehicle was in and out as promised. I will only have my vehicles serviced by faulkner highly recommend to any one looking for a good Jack was awesome, vehicle was in and out as promised. I will only have my vehicles serviced by faulkner highly recommend to any one looking for a good service dept More
by D3JS
Employees Worked With
Jack Platt
December 13, 2019
Good experience. Great people The folks at Faulkner we great to deal with. The sales man was not pushy, and gave me plenty of time to make my decision on buying my new truck. I am The folks at Faulkner we great to deal with. The sales man was not pushy, and gave me plenty of time to make my decision on buying my new truck. I am as cheap as they come. I looked at similar trucks across the country, and they had the truck very competitively priced. The sales team made it quick and easy once I made the decision to buy my truck. They had the truck fueled and detailed ready to go when I picked it up. I would recommend Faulkner GMC to anybody looking to buy. More
by PHARDING
Employees Worked With
Karl Graves, Joe Demarco, Jim Sebald
December 11, 2019
Customer care Made buying a car a joy! Excellent customer service and will be doing business with them again. So friendly and staff made you feel at home. Can’t say Made buying a car a joy! Excellent customer service and will be doing business with them again. So friendly and staff made you feel at home. Can’t say enough kind words and was a pleasure to do business. More
by Atlanta2510
December 10, 2019
Not satisfied Our car was scratched twice Servies person try say he did not do it but did tell me he rubbed it with a rag.. then told us it was tree sap we bring it Our car was scratched twice Servies person try say he did not do it but did tell me he rubbed it with a rag.. then told us it was tree sap we bring it back and it has two more dents and scratches. Just very disappointed and then denied it happened We feel very wronged by Faulkner More
by mimipeterson
December 09, 2019
New purchase Bryant has always understood that my time is valuable so he set up 2 vehicles for me to drive in the price range desired. He made the process very eas Bryant has always understood that my time is valuable so he set up 2 vehicles for me to drive in the price range desired. He made the process very easy & smooth & had the vehicle ready for ownership the next day! Professional & prompt More
by Jim
December 09, 2019
Five Star Service One reason I purchase my autos from Faulkner in West Chester is for their service. Always pleasant, explain in detail any problem and don’t try to se One reason I purchase my autos from Faulkner in West Chester is for their service. Always pleasant, explain in detail any problem and don’t try to sell me something I don’t need. More
by JoeS
Employees Worked With
