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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,323 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,323 reviews
April 28, 2024
Sales associate was fantastic! Found the vehicle we wanted and had it sparkling when we took delivery. Finance guy was great, too. Our sixth Buick from this dealership! And we have Found the vehicle we wanted and had it sparkling when we took delivery. Finance guy was great, too. Our sixth Buick from this dealership! And we have all service done there, too More
by Mickey and Aaron
Verified Customer
Helpful April 28, 2024
Brett could not have been more helpful. He was very patient with me…especially anything dealing with the computer! Also….a big thanks to Justin He was very patient with me…especially anything dealing with the computer! Also….a big thanks to Justin More
by JDEVKAP12
April 28, 2024
Best experience ever. Everyone was awesome. Never felt like I was being hustled So happy Everyone was awesome. Never felt like I was being hustled So happy More
by DMCG8Z773
April 28, 2024
I found the customer service to be excellent, it was very professional, courteous and informative . professional, courteous and informative . More
by JAMESMICHAELPOWELL47
Employees Worked With
April 28, 2024
A pleasant and easy experience from the moment I walked in. I felt valued and all staff I interacted with were trustworthy. Purchasing a car is one of my least favorite events to me, yet I enjoyed it in. I felt valued and all staff I interacted with were trustworthy. Purchasing a car is one of my least favorite events to me, yet I enjoyed it this time! More
by BRENTKEPERLING
April 28, 2024
Check in was quick and easy. Oil change and 7500 mile checkup completed and I was out the door in no time. Great job Oil change and 7500 mile checkup completed and I was out the door in no time. Great job More
by cadec9751
Employees Worked With
April 27, 2024
This appointment was to replace break pads and rotors on my Buick Encore. The problem had been diagnosed a week earlier so when I came to get the work done I expected that everything would be there to do t my Buick Encore. The problem had been diagnosed a week earlier so when I came to get the work done I expected that everything would be there to do the job. They didn't have the one part which added an hour to my wait. The lady at the payment desk was very nice and offered to have someone take me to get some lunch. At that point my car was almost done so that didn't make sense to me. They offered to take me home and come back later. That also is an hour so I chose to wait. More
by DLAUBACH44
Employees Worked With
April 27, 2024
I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No apology on the mix up. Got two different stories. Not a good look and then you send me a survey? What do you expect it to say? More
by JFMULLOWNEY
Employees Worked With
April 27, 2024
Luis is awesome! Appreciate his hard work and friendly customer service . He is so cool Appreciate his hard work and friendly customer service . He is so cool More
by BENNETTTIFFANY20
Employees Worked With
April 27, 2024
Exceptional. Leslie did a great job of keeping me appri and providing me with fact based options. I appreciate the superb service. Leslie did a great job of keeping me appri and providing me with fact based options. I appreciate the superb service. More
by Mary
Employees Worked With
