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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,069 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,069 reviews
April 24, 2020
Excellent Service! All Precautions taken very seriously/respectively during the COVID-19 times. Excellent dealership and great place to do business. As always Thank you! seriously/respectively during the COVID-19 times. Excellent dealership and great place to do business. As always Thank you! More
by MSTEVENSON2
Verified CustomerEmployees Worked With
Mike, John, and Jack!
April 24, 2020
Inspection and service on a GMC pickup and a Chevrolet pickup. Was able to leave first one, when it was done left second one and took the first one. All were done in a timely manor. pickup. Was able to leave first one, when it was done left second one and took the first one. All were done in a timely manor. More
by AMYLT148
Employees Worked With
April 19, 2020
oilchange, tire rotation Leslie was terrific to take my appointment and followup call to let me know the status of the work. Easy service with safety considerations with COVID Leslie was terrific to take my appointment and followup call to let me know the status of the work. Easy service with safety considerations with COVID-19 restrictions. More
by SABINASTRAUTMAN
Employees Worked With
April 16, 2020
Your customer service department is the best I have dealt with in many years. Jack always greets everyone with a smile and a big hello. Makes you feel appreciated I could go to a closer dealer in Media , b with in many years. Jack always greets everyone with a smile and a big hello. Makes you feel appreciated I could go to a closer dealer in Media , but there service department isn’t half as good as this one Thanks More
by Harley
Employees Worked With
Jack Platt
April 15, 2020
The Faulkner Service Department is 1st Rate. Jack & Leslie Are Both Great To Work With. They Go Out Of Their Way To Offer Excellant Service & Support Leslie Are Both Great To Work With. They Go Out Of Their Way To Offer Excellant Service & Support More
by GSHERUDA
April 10, 2020
April 9, 2020 Service Car was picked up on time and all service team members,Kim and Bernie, were friendly and professional. This was our first use of Faulkner's service an Car was picked up on time and all service team members,Kim and Bernie, were friendly and professional. This was our first use of Faulkner's service and plan to use them in the future. More
by EXTONGEGECKAS
Employees Worked With
April 07, 2020
Awesome service! My car was picked up and dropped off too! That was very helpful since we are working from home and are restricted on going outside. too! That was very helpful since we are working from home and are restricted on going outside. More
by FLYRZ16
Employees Worked With
Jack Platt
April 06, 2020
Since I left I now have two lights on my dash that are showing problems. I need to return to have them checked out. But I’m satisfied with the work that was done and the staff I dealt with. I do believe t showing problems. I need to return to have them checked out. But I’m satisfied with the work that was done and the staff I dealt with. I do believe this is nothing more than old codes that need to be erased/deleted. More
by Chiefsmess1
March 20, 2020
All work completed efficiently and with quality workmanship. Appreciated that service manager consulted with me after diagnosis on the work to be done and estimated cost. Customer lounge very comf workmanship. Appreciated that service manager consulted with me after diagnosis on the work to be done and estimated cost. Customer lounge very comfortable. More
by CAWOODBURY3
Employees Worked With
Jack Platt
