Faulkner Buick GMC West Chester, INC.

Top notch service! We have been customers of Faulkner for a good many years. We buy our cars there and service them there. If we didn’t think they were excellent, we w We have been customers of Faulkner for a good many years. We buy our cars there and service them there. If we didn’t think they were excellent, we wouldn’t continue to deal with them.. Overall we think they are top notch, especially the service dept.and our service representative Leslie. More

Smooth sailing We recently bought a Buick encore and I love my little car Both the salesman and the financial person were very professional helpful and knowledge We recently bought a Buick encore and I love my little car Both the salesman and the financial person were very professional helpful and knowledgeable. There is nothing negative I could say I would recommend Faulkner.!! More

New Transmission It was great working with Bernie and Jack. They worked with the manufacturer directly on my behalf to get my transmission concerns resolved. My vehicl It was great working with Bernie and Jack. They worked with the manufacturer directly on my behalf to get my transmission concerns resolved. My vehicle is running as good, if not better than the day I purchased it brand new. Thank you! More

Fast and competent Setting my appointment was fast and easy. Drove my truck in and they were right there waiting for me. Service is quick and staff is very friendly. Tha Setting my appointment was fast and easy. Drove my truck in and they were right there waiting for me. Service is quick and staff is very friendly. Thanks for all your help. More

Poor communication Left car there night before. No call from service by noon. Called twice, and was told someone would call back. Needed ride back, that wasnt done eithe Left car there night before. No call from service by noon. Called twice, and was told someone would call back. Needed ride back, that wasnt done either. More

4 thumbs down Service was mediocre and subpar. It was clearly a rush job. The alignment is still off aft being told it was just an optical allusion. Service was mediocre and subpar. It was clearly a rush job. The alignment is still off aft being told it was just an optical allusion. More

Great dealership Fast courteous service always!Have never had a negative experience here. They are careful to explain in detail whatever you need to know about your ve Fast courteous service always!Have never had a negative experience here. They are careful to explain in detail whatever you need to know about your vehicle and maintenance. A bonus- the waiting room is spacious, clean and comfortable. More

Excellent Everyone was helpful, courteous, and professional, from making my appointment to paying my bill. The gentleman who drove me on my shuttle was also ver Everyone was helpful, courteous, and professional, from making my appointment to paying my bill. The gentleman who drove me on my shuttle was also very sweet! I would highly recommend Faulkner Buick. More

Excellent Experience Enjoyed great service from start to finish. Perry was first rate in his attitude and experience. From choice of car to purchase, all made experience e Enjoyed great service from start to finish. Perry was first rate in his attitude and experience. From choice of car to purchase, all made experience efficient, effective and joyful. More

Win win Very friendly staff. I bought the truck I wanted at a fair price and they gave a fair price for my trade. Very knowledgeable staff, clean and inviting Very friendly staff. I bought the truck I wanted at a fair price and they gave a fair price for my trade. Very knowledgeable staff, clean and inviting location. More