Faulkner Buick GMC West Chester, INC.

Service visit went very well. There were frequent updates from the service manager, and I had a pleasant chat with the customer care manager. All work completed quicky and efficiently. updates from the service manager, and I had a pleasant chat with the customer care manager. All work completed quicky and efficiently. More

Always a good experience. The customer service folks were pleasant and courteous. The work was performed quickly and in full. Overall, I was pleased with it. pleasant and courteous. The work was performed quickly and in full. Overall, I was pleased with it. More

Very helpful and considerate That all you get end end Very helpful and considerate That all you get end end end end end end end end end end end end end end end end w Very helpful and considerate That all you get end end end end end end end end end end end end end end end end w More

service department was very organized and professional. They fixed my problem. They coordinated a loaner car. They set an accurate timeline. Jack contacted me to give an accurate progress on my car. They a They fixed my problem. They coordinated a loaner car. They set an accurate timeline. Jack contacted me to give an accurate progress on my car. They also provided a shuttle service which was needed because my ride to work got stuck in traffic. They exceeded my expectations. Thank you for the great service. More

Extremely polite and professional staff, very nice waiting area, excellent follow up. Sent email reminder prior to appointment. Very happy w the service and the overall experience waiting area, excellent follow up. Sent email reminder prior to appointment. Very happy w the service and the overall experience More

We brought our new car in to get it inspected and due to the timing of having the car for such a short period that they did not charge for the service! the timing of having the car for such a short period that they did not charge for the service! More

Steady experience every time- excellent service. We have worked with Bryant three times now and will continue to in the future. He always helps to make our experience smoothie and fast. worked with Bryant three times now and will continue to in the future. He always helps to make our experience smoothie and fast. More

Very professional and friendly. I would definitely use them again for any future auto body work if need be. I was very comfortable before and during the insurance claim process! I highly recommend Mike an them again for any future auto body work if need be. I was very comfortable before and during the insurance claim process! I highly recommend Mike and Dave and their staff for collision work. More

My Buick was involved in an accident. Your service My Buick was involved in an accident. Your service pesonL. Hurst and the body shop personnel worked to get the car back as good as new. We have My Buick was involved in an accident. Your service pesonL. Hurst and the body shop personnel worked to get the car back as good as new. We have dealt with Faulkner for auto purchases/service visits and repairs. They are the best. I drive 45 minutes or more to get to Faulkner - I drive right past a closer dealership but prefer dealing with Faulkner.WC More

Excellent turn around for the repair and service. Excellent customer service from everyone I spoke with. Will be back for future service needs and potential new car purchase Excellent customer service from everyone I spoke with. Will be back for future service needs and potential new car purchase More