Faulkner Buick GMC West Chester, INC.

Good routines maintenance. Took car of maintenance and a recall notice. Easy to use shuttle makes getting maintenance done easy. Kept informed so no surprises. Easy to book app Took car of maintenance and a recall notice. Easy to use shuttle makes getting maintenance done easy. Kept informed so no surprises. Easy to book appointment. More

Service on recall Great all around service! Everyone is very helpful and friendly! We are a little concerned about the parts that we have had issue with on a 3 year old Great all around service! Everyone is very helpful and friendly! We are a little concerned about the parts that we have had issue with on a 3 year old truck. More

Always great service Other than relying on a shuttle drop off and pick up.., the service team is great. Shuttle driver is great too I just wish they allowed loaners for th Other than relying on a shuttle drop off and pick up.., the service team is great. Shuttle driver is great too I just wish they allowed loaners for those you need to get to work on time. More

Good listeners , service excellent Always friendly accurate pricing, excellent service. Comfortable people to deal with, you are heard and appreciated.. I was kept up to date on repairs Always friendly accurate pricing, excellent service. Comfortable people to deal with, you are heard and appreciated.. I was kept up to date on repairs, accurate time finishing. Pick up service very helpful. More

Friendly representatives and quality technicians Staff and workers provided excellent care to my vehicle in a timely manner. I would recommend this service center to others. I have friends who own Staff and workers provided excellent care to my vehicle in a timely manner. I would recommend this service center to others. I have friends who own GMC vehicles and I will be letting them know of my pleasant visit. More

Had a good experience The service was quick and the customer services was great. I would recommend anyone if they are looking for service in there own vehicle. Thanks The service was quick and the customer services was great. I would recommend anyone if they are looking for service in there own vehicle. Thanks More

SERVICE After getting an On-Star warning, took car to Dealer Jim, the Service manager, quickly figured out problem...discussed options & costs and quickly After getting an On-Star warning, took car to Dealer Jim, the Service manager, quickly figured out problem...discussed options & costs and quickly fixed. All's good & real satisfied! Great service!! More

Upfront and no hassle. I had been looking for a GMC sierra for over a month and had been to about 12 dealerships, new and used. My wife and I live in VA and found that a lot I had been looking for a GMC sierra for over a month and had been to about 12 dealerships, new and used. My wife and I live in VA and found that a lot of good trucks were located in PA. My wife said we should just go up and check out some trucks. We stopped by Faulkner first on our first day of shopping and although we saw a few trucks that day Faulkner won our business. They had the best value and the cost was upfront. Cost of truck, a small process fee, and taxes; like it should be. This isn't common at all dealerships. It was a used truck so I wanted to do a pre purchase inspection, which they had zero issue with, this implies they have nothing to hide. The PPI mechanic noted how excellent the condition of the truck was. Thus we bought the truck. Everyone from Magali, Dave, and Karl were nice and helpful the whole time. Now I have a good truck that I love driving and I am confident I will be driving for the next decade or so. More

Faulkner dealership is understanding of my vehicles concerns This dealership is understanding, they go out of their way to make sure that your vehicle is repaired properly. They also make sure your vehicle is cl This dealership is understanding, they go out of their way to make sure that your vehicle is repaired properly. They also make sure your vehicle is clean when they finish. It took longer than they expected for my repairs and provided me a loaner vehicle till it was completed. More

It is the experience you expect to receive from a dealership New to the area and needed arrive from a local dealership. From the handling of multiple appointments for 3 different vehicles, to the courtesy shuttl New to the area and needed arrive from a local dealership. From the handling of multiple appointments for 3 different vehicles, to the courtesy shuttle, to James handling my service needs, Faulkner GMC made me feel like I was their only customer. Everyone was friendly, timely, and professional. My vehicles had needs and Faulkner GMC took care of them, without the BS I’ve received in the past from other dealerships. Thanks! More