Faulkner Buick GMC West Chester, INC.

Exceptional service Jim always treats me like I am his only customer. He follows up and makes sure problems are solved in a timely manner. always a consistent experience. Jim always treats me like I am his only customer. He follows up and makes sure problems are solved in a timely manner. always a consistent experience. More

Great to deal with I noticed a problem with the display panel. I made an appointment and Jim took care of everything from the first. Checked that warranty was in place a I noticed a problem with the display panel. I made an appointment and Jim took care of everything from the first. Checked that warranty was in place and made a follow up visit when part comes in. Very easy to deal with More

As always, service was fast and professional. As always service was fast and professional. Leslie is a real asset. You are lucky to have Leslie on your team. I look forward to my next visit. As always service was fast and professional. Leslie is a real asset. You are lucky to have Leslie on your team. I look forward to my next visit. More

Always excellent I have always been and continue to be impressed with the level of service. Very impressive and actually unusual these days. The customer always comes I have always been and continue to be impressed with the level of service. Very impressive and actually unusual these days. The customer always comes first and they mean it. I have never met an unfriendly employee. Jim is great, Leslie is great and all of the shuttle drivers are great. Love this team! More

Great!! Joe was excellent, he came in the next day and stayed 4hrs after his shift voluntarily to accommodate our schedules. He was very thorough. I highly re Joe was excellent, he came in the next day and stayed 4hrs after his shift voluntarily to accommodate our schedules. He was very thorough. I highly recommend! More

Best Service Center One of the most important things after purchasing a vehicle is how you interact with the service dept. As a woman. I want to know and understand exact One of the most important things after purchasing a vehicle is how you interact with the service dept. As a woman. I want to know and understand exactly what is being done and that I feel comfortable with my service rep. Jim is so nice and always gives me prompt appointments and excellent service. I know that things are being handled as efficiently and economically as possible.You can't find that everywhere. More

Excellent!!! Joe Demarco was very helpful and professional. The entire staff went above and beyond to create a positive buying experience and to fulfill our buying Joe Demarco was very helpful and professional. The entire staff went above and beyond to create a positive buying experience and to fulfill our buying needs. I would recommend Joe and this dealership without hesitation!!! More

Jack Platt a great patient guy !!! I always have had great service since I bought my vehicle last August thanks for always doing it right. Thank you appreciate good quality work I always have had great service since I bought my vehicle last August thanks for always doing it right. Thank you appreciate good quality work More

Service I Had routine service e done and wanted brake fluid changed. They found a leak in the line. It was covered under my extended warranty. I Had routine service e done and wanted brake fluid changed. They found a leak in the line. It was covered under my extended warranty. More

Great Realized my inspection was 2 months past due and Jim fit me in the schedule. He made sure the inspection was Don in a miminal amount on time. Realized my inspection was 2 months past due and Jim fit me in the schedule. He made sure the inspection was Don in a miminal amount on time. More