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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,116 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,116 reviews
November 08, 2018
A Warm & Professional Organization I found the entire staff with whom I worked to be extremely warm, welcoming, and patient as I experienced the purchase of my new car. Although I am st I found the entire staff with whom I worked to be extremely warm, welcoming, and patient as I experienced the purchase of my new car. Although I am still in a learning phase of all the bells and whistles, I have truly enjoyed my new Envision over the past couple of weeks. More
by Mary M
Verified Customer
November 06, 2018
Faulkner Service The Service Team seems to be friendly, co-operative, and skillled. I always enjoy taking my Buick for service. The waiting lounge is comfortable, sp The Service Team seems to be friendly, co-operative, and skillled. I always enjoy taking my Buick for service. The waiting lounge is comfortable, spotless, and spacious. More
by GEORGESCHNABEL
Employees Worked With
November 06, 2018
Great service — consistently I have repeatedly been impressed by the caliber of service work and the great customer care at Faulkner. I go half an hour out of my to use this deal I have repeatedly been impressed by the caliber of service work and the great customer care at Faulkner. I go half an hour out of my to use this dealer service facility. More
by Mountain _a2
Employees Worked With
November 05, 2018
Great customer service!! Tony was extremely helpful and quickly responsed to our concerns and question. Car buying has never been easier. The car was beautiful to drive Th Tony was extremely helpful and quickly responsed to our concerns and question. Car buying has never been easier. The car was beautiful to drive The delivery was superior Thank you!! More
by SJGOTLIB
Employees Worked With
Matt Corcoran, Tony Mazzola, Melanie Laird
November 04, 2018
A++++ Ease of scheduling, quality and timeliness of work done, friendliness of staff, great communication and even a nice waiting room - I give it all an A+ Ease of scheduling, quality and timeliness of work done, friendliness of staff, great communication and even a nice waiting room - I give it all an A+ More
by MRSFURBERT
Employees Worked With
Don’t remember!
November 03, 2018
Excellent service and work. My car was repaired on time and the quality of the work was excellent. The car was ready as promised. I have used Faulkner's blue ribbon service in t My car was repaired on time and the quality of the work was excellent. The car was ready as promised. I have used Faulkner's blue ribbon service in the past and have always been very satisfied with the quality of their work. More
by evanlaganis
Employees Worked With
Dave Neuhof
November 02, 2018
Very friendly Very clean and very nice people. Good selection of cars and trucks. Buick has come a long way and quality and apearance have improved greatly. Very clean and very nice people. Good selection of cars and trucks. Buick has come a long way and quality and apearance have improved greatly. More
by TAS5561
Employees Worked With
James Keyser
November 02, 2018
2013 Volvo XC70 We bought preowned 2013 Volvo from Faulkner in August/2018. This was first opportunity to service. Minor stuff, the cell phone charger outlet wouldn’t We bought preowned 2013 Volvo from Faulkner in August/2018. This was first opportunity to service. Minor stuff, the cell phone charger outlet wouldn’t work Worked w/ Jack and service fixed it/replaced while I waited. Good to go! No charge for service. More
by lundy206
Employees Worked With
Jack Platt
November 02, 2018
Exceptional service. I am very impressed with the service I received when purchasing my 2019 Encore. The staff were very professional, exceptionally helpful and welcoming. I am very impressed with the service I received when purchasing my 2019 Encore. The staff were very professional, exceptionally helpful and welcoming.Would recommend highly. More
by MACUSHLA
November 01, 2018
Incredible customer service They went above and beyond to get the work done and also gave me rides to and from. I will bring all my service to them now. They went above and beyond to get the work done and also gave me rides to and from. I will bring all my service to them now. More
by Lovemysilverado
Employees Worked With
Jack Platt
